Help With Malware Removal

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Joe_The_One, Feb 6, 2006.

  1. Joe_The_One

    Joe_The_One Private E-2

    Hey guys, ive been trying to remove some malware that has seriously slowed down my friends comp. I've run norton, nothing. But when i run Ad Aware SE personel, the system reboots after detecting "Winfixer" i know there's malware on here because of the numerous pop-us i get while connected to the net. Heres the hijackthis log, Thanx for any help!

    • Edit by bjgarrick: Unrequested, Inline HJT log removed!
     
    Last edited by a moderator: Feb 6, 2006
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MajorGeeks.com!

    Please follow forum guidelines and perform cleaning steps in the sticky thread before posting HijackThis logs.

    Now, please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

    [​IMG] Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    [​IMG] Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    [​IMG]After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    [​IMG] Downloading, Installing, and Running HijackThis
     

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