Help with removal of sirefef.r/sirefef.ah

I have an HP laptop with this nasty little bug. Since it reboots every 60 seconds or so it is a pain to fix. The FRST file is attached. Any help is appreciated!

Wammer

 

Search.txt attached also.

 

Welcome to MajorGeeks, Wammer

FRST was not run correctly and therefore did not provide us a FRST.txt that we can use. However, the Search.txt is fine.

Please download Farbar Recovery Scan Tool and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Choose your language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
• Restart your computer.
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
• Click Repair your computer.
• Choose your language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

On the System Recovery Options menu you will get the following options:

• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
• Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) on the flash drive. Please attach this log to your next reply. (How to attach)

 

Thanks thisisu! Hopefully this file looks correct.

 

That'll work

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Attached is fixlist.txt

• Save fixlist.txt to your flash drive.
• You should now have both fixlist.txt and FRST.exe on your flash drive.

Now re-enter System Recovery Options.
Run FRST and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt).
Please attach this to your next message. (How to attach)

Now attempt to boot normally.

 

So far so good! No automatic reboot so far. Fixlog attached.

 

Fixlog.txt looks good.

Are you experiencing any other malware related issues? Sometimes infections like this one will mess up the Windows Firewall, Windows Defender, and other Microsoft Windows components. You should make sure these are still working.

If there are more problems, follow this guide: READ & RUN ME FIRST Malware Removal Guide

 

I've run MSE and it found nothing. Everything seems to be working great now. Thanks so much for your help!

 

You're welcome.
You can delete the C:\FRST folder at this time.
Be safe.