Help with Virus Detection Procedure.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Big Poppa, Jan 17, 2007.

  1. Big Poppa

    Big Poppa Private E-2

    Ok...I've been working my way through the prescribed procedure. A few things to note:

    I did not read the instruction to keep the bitdefender file even if there were no problems discovered. There were no problems discovered ... so I deleted it. :eek:

    also, the GetRunKey thing seems to be working, but every time I try to attach it here, it says that it cannot accept this type of file. I do not understand that because the newfiles thing worked fine. I did note that the notepad popup had nothing in it when I ran the getrunkey.

    Panda did find two problems ... every other scan did not detect anything.

    Will change the name of hyjackthis and send that next.

    Thanks...if I need to re-do the bitdefender or do something different with getrunkey, let me know please!confused

    big poppa (john)
     

    Attached Files:

    Big Poppa, Jan 17, 2007
    #1
  2. Big Poppa

    Big Poppa Private E-2

    My hijack this log is attached.
     

    Attached Files:

    Big Poppa, Jan 17, 2007
    #2
  3. Big Poppa

    Big Poppa Private E-2

    D:\preload\data9_06.inp\msir3jp.dll

    That is the only other thing Avast picked up ... it said the result: unable to scan: CAB archive is corrupted.

    It picked up c:\windows\system32\ActiveScan\pskavs.dll - called it infection: Win32:CTX - but my reading indicates that this is the pandascan I did earlier.

    I have not turned system restore back on yet.

    just an update.

    any help would be appreciated.

    big poppa (john)
     
    Big Poppa, Jan 17, 2007
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to properly follow the directions given in the READ ME. You need to attach the log from CounterSpy!

    Also you need to run both GetRunKey and ShowNew exactly as written in the directions given for them on their download pages. You are not following those instructions. You are running them from inside the ZIP file. The log file created by GetRunKey is named C:\runkeys.txt If you are trying to upload anything else it is not the file we want. Since you ran ShowNew improperly, the log is incomplete and of no use to us.

    However you never told us what malware problems you are having! Thus far you are not showing any!
     
    chaslang, Jan 18, 2007
    #4
  5. Big Poppa

    Big Poppa Private E-2

    First, my malware problems are: (1) I cannot use my cd/dvd ... it will not eject and I suspect a malware problem as the computer is only a few months hold. (2) my avast was picking up a virus

    I could find no way to get a log on CounterSpy ... I ran it a second time trying to find somewhere how to get a log. Instruction on that would be appreciated.

    I was trying to upload the C:\runkeys.txt ... it would not upload.

    Anyway...I do thank you for your help ... it is frustrating to those of us who are not in the know on these things....
     
    Big Poppa, Jan 18, 2007
    #5
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I doubt that this is a malware problem! Could it be....yes but I doubt it. Especically since nothing you have posted yet shows any malware.

    You said Avast was picking up a virus! Did it fix it? What was the virus name? What was the file name and where was it located?


    You have to get them when you run the scan. You cannot go back and get them later. See message # 5 thru 8 here:

    http://forums.majorgeeks.com/showthread.php?t=111581


    But you did not install and run the applications properly according to your ShowNew log. Did you redo the file extraction and run the .bat files properly from outside the ZIP file? Did you see any of the error messages explained on the download page? Run both tools again and try attaching both logs again. If they will not attach, put them into a ZIP file and attach the ZIP file.
     
    chaslang, Jan 19, 2007
    #6

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