Help!!! Word 2007 crashing

Discussion in 'Software' started by anniebiscuts, Mar 22, 2008.

  1. anniebiscuts

    anniebiscuts Private E-2

    MS word in office 2007 keeps crashing! Initially it crashed everytime I used the find replace icons and shortcuts - which I use all the time! and now It seems to crash at random! I've only recently downloaded office 2007 and havent messed around with the other programmes yet so dont know if there are any more gliches in it! Can anyone help? - I've got assignments due in and its driving me mad!! Oh my computer runs on VISTA
    Thanks lots :( :confused
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Try the inbuilt repair option in Word to see if that fixes this, Open Word then click the Orb in the top left corner, then click Word Options > Resources then click the Diagnose button. ( likely you may need Office to be on disk, so where you get Office 2007 from? )

    If that fails uninstall and reinstall Office.
     
  3. anniebiscuts

    anniebiscuts Private E-2

    wow that was quick thanks lots : )

    Ill give it a go now and see what happens : ):D
     
  4. anniebiscuts

    anniebiscuts Private E-2

    I bought office from theultimatesteal.com - downloaded it so no disc
     
  5. Adrynalyne

    Adrynalyne Guest

    You may not need it.

    Open Word, click the Office orb, go to word Options.

    Go to the Resource category and go through the diagnostics.
     
  6. anniebiscuts

    anniebiscuts Private E-2

    Since doing what ya 'll suggested word hasn't crashed! :D Even when I forced my self to shortcut find replace I was so convinced it was going to crash and it didn't:D

    Thank you Thank you - You're Brilliant :dancer
     
  7. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Really good to know that the advice fixed your issue, thanks Annie of the Biscuits for taking the time to say if this helped as it may help others searching on same issue.
     
  8. anniebiscuts

    anniebiscuts Private E-2

    Harrumph!!:hammer

    It's crashing again!! - Its only the find and replace this time tho - when I use find replace -either shortcuts or icons, word crashes - Gawd Dayam!! Any ideas anyone? Ive run the diagnostics test again and it says that there are no problems Hmmmmmm!

    Thanks lots:major
     
  9. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    HI Annie


    Sadly maybe time to fully uninstall Office, run a cleanup routine, CCleaner ( its Cleaner and Registry cleaning options ) and then re-install.


    One other thing, do you have Norton as your AntiVirus? if so disable its Office Plugin as it "can" at times play havok with Office http://support.microsoft.com/kb/329820
     
  10. anniebiscuts

    anniebiscuts Private E-2

    Thanks lots - I'll gve it a go - I dont run Norton Ive got the free version of AVG : )
     
  11. Adrynalyne

    Adrynalyne Guest

    Might be worth disabling non-MS addons first.


    Open Word, g to Word options at the bottom, then choose add-ins on the side. You can disable em from here.
     
  12. anniebiscuts

    anniebiscuts Private E-2

    Thanks lots for the help - I left downloading office again until this assignment is finished - however I've downloaded the vista service pack which took ages, and office doesnt seem to have crashed since - even when I use the find replace function :D Lets see tho, last time I got all confident it all got tricky again :confused. Thanks lots for the advice you're brill ;)
     
  13. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Cheers for the update Annie, my fingers are X'd too.
     

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