Help, "Your privacy may be in Danger" virus

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by wishbonecg, Aug 31, 2008.

  1. wishbonecg

    wishbonecg Private E-2

    Help. I made the big mistake of clicking a popup to update my active-x yesterday and my avast quickly announced that I had a virus and trojans. The backround of my monitor turned red with a toxic symbol in the middle. It said "your privacy is in danger. I then started to get more popups from SystemDefender and "download privacy protection software now". Avast stated that I was infected by "win32:rootkit-gen [RTK]" and "windows\trxf2.tmp is infected by win32: lts [trg] andrecommended that I delete them, which I did. I also ran adaware 2008 and spybot. I am now frequently getting a popup that says something like "cannot find file:///C:/windows/privacy_danger/index.htm. Make sure the path or internet address is correct." and my backround is now white. What next? Thank You

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 09:25:38, on 8/31/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal


    Edit by chaslang: Inline HJT log removed. READ & RUN ME sticky not followed.
     
    Last edited by a moderator: Aug 31, 2008
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    Notes:

    1. If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     
  3. wishbonecg

    wishbonecg Private E-2

    Hi chaslang,

    Phew, I ran all 5 tools. Spybot fixed 2 problems (related to mediaplex). The logs for SUPERantispyware, Malware and MGtools are attached here. I'll post another message on this thread with the Combofix log. Thanks for all your help!!!
    -wishbonecg
     

    Attached Files:

  4. wishbonecg

    wishbonecg Private E-2

    Here is the Combofix log. - wishbonecg
     

    Attached Files:

    • log.txt
      File size:
      14.6 KB
      Views:
      1
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Did you notice how ComboFix deleted the C:\Program Files\antispyware folder and everything in it? It is not a good idea to save download in a folder you created in Program Files for just such reasons. Scanners will detect this as possible malware. Do not save things to Program Files. Make your Own Downloads folder somewhere in your user account and save them there. Or even make it a C:\Downloads folder.

    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O23 - Service: STOPzilla Local Service - Unknown owner - C:\Program Files\STOPzilla!\szntsvc.exe (file missing)

    After clicking Fix checked, exit HijackThis

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  6. wishbonecg

    wishbonecg Private E-2

    Hi chaslang,
    I got a message that the fixme file was successfully entered into the registry!
    Here are my logs. ALso, when I did this:

    Run this Disable/Remove Windows Messenger to remove Windows Messenger...

    it found over 400 problems but wanted us to make a purchase online before it would clean/fix??...

    THanks!! -wishbonecg
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You did not download and run the program that was given on that page. You downloaded something from an adevertisement on the page. Uninstall whatever you downloaded. (Probably a registry cleaner from liutilities or UniBlue which you do not need. Disreguard everything the registry cleaner reported to you. ) You need to click one of the download links for the correct tool. The download links look like the below:

    [​IMG] Free Downloads From
    [​IMG] The Authors Site
    [​IMG] MajorGeeks FL[SIZE=-3] - |USA|
    [​IMG] MajorGeeks TX[SIZE=-3] - |USA|[/SIZE]
    [​IMG] MajorGeeks TX[SIZE=-3] - |USA|[/SIZE]
    [​IMG] MajorGeeks FL[SIZE=-3] - |USA|[/SIZE]
    [​IMG] MajorGeeks FL[SIZE=-3] - |USA|[/SIZE]
    [​IMG] Internode[SIZE=-3] - |Australia[/SIZE]

    [/SIZE]
    In fact the above links are all active and you can click on any one of them to download the Disable/Remove Windows Messenger tool.
     

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