Here are my logs for your review

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by tmontgo, Nov 29, 2008.

  1. tmontgo

    tmontgo Private E-2

    First, thank you so much for taking time to help everyone with their computer issues. I'm so glad I found your site.

    I've attached some logs. I could only find the two that are attached. Should I re-run SuperAntiSpyware and Malwarebytes so that I can attach those logs? I'm not sure if my system is clear of virtumonde or not. I got the first virus message on Wednesday, although I've been running McAfee Enterprise. I also have BitDefender, and it did not seem to help. I've completed all the steps in the clean up post. Things seem to be running better, but then when my virus scan runs, Virtumonde is there again.

    Thanks again,
    Terri
     

    Attached Files:

    tmontgo, Nov 29, 2008
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    If you run the programs they allow you to retrieve the logs from the last runs. Use this to save them somewhere you can locate them and then attach them to your next message. Based on your logs it actually just looked like you installed them but did not run scans as I saw no logs for them.


    Your logs show that you have BitDefender and McAfee running. Please uninstall one of them now and then reboot. As stated in the instructions, you must only have one AV installed.

    Did you knowingly install Kaboodle IE Toolbar? This is questionable software.

    You also need to uninstall the below old Sun Java versions as requested in step 1 of the READ & RUN ME:
    J2SE Runtime Environment 5.0 Update 10
    J2SE Runtime Environment 5.0 Update 6
    Java(TM) 6 Update 5
    Java(TM) 6 Update 7

    Please put copies of the below two files into a ZIP file and attach it here:
    Code:
    "C:\WINDOWS\system32\"
ipsctrl.ini   Nov 28 2008         480  "IPSCtrl.INI"
procdb.ini    Nov 28 2008       25269  "PROCDB.INI"
    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

    After clicking Fix, exit HJT.

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below log:
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    Last edited: Nov 29, 2008
    chaslang, Nov 29, 2008
    #2
  3. tmontgo

    tmontgo Private E-2

    Thank you for reviewing the first logs I sent. I removed BitDefender and the Java updates as you requested. Kaboodle is a program that I downloaded several weeks ago, and I didn't have a virus problem until recently, so I didn't delete it. If you think that's where the virus is from, please let me know and I'll delete it.

    I found the logs that were missing and they are atttached in a zip file.

    I wasn't sure if you were telling me to rerun MGtools or not, so I'll wait to hear back from you. Please let me know if there's anything else I need to do.
    Thanks again. I really appreciate your help.

    Terri
     

    Attached Files:

    tmontgo, Nov 30, 2008
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes you need to complete my instructions from the line that reads
    all the way thru to the end and attach the new log.

    Also tell me how things are working.
     
    chaslang, Dec 3, 2008
    #4

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