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Discussion in 'Software' started by angelsfox, Dec 12, 2009.

  1. angelsfox

    angelsfox Private E-2

    my i touch seems to be dead. all i am getting is the apple sign then it turns it self off. any help would be great thanks:confused:confused
     
    angelsfox, Dec 12, 2009
    #1
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Is the ipod fully charged, do make sure its plugged in and if you press to open the screen do you get a battery icon?

    What you also can try is to reset your ipod, plug it into the PC and see if iTunes recognises it, if its not recognised follow this http://support.apple.com/kb/HT1852 then see if you can restore it following this http://support.apple.com/kb/HT1414 (NOTE: you will loose what is on the ipod now so do a backup first)


    If all that fails then you may have a faulty ipod and would be best to call Apple support for your country or take it into an Apple store if one is close.

    Apples contact us page http://www.apple.com/contact/
     
    DavidGP, Dec 13, 2009
    #2

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