HI my computer is a complete basket case:( please read networking issues

I have been trying to use my browser internet explorer and my msn chat,
I go type in my necessary information to log into my msn chat and it won't go on
and I also type in a word to surf the internet in my internet explorer and it won't go onto the internet, please someone help me:cry

 

Hi babyturk,
More information would be a great help.
What operating system - XP, Vista - updates installed - SP1, 2, 3?
What version of IE - 5, 6, 7?
Some basic computer specs - Make, model, CPU, RAM.
Any error messages?
Tried a different browser?
Can you access the internet at all?
Did this start recently?
Any new software installed or hardware changes?
Have you tried a system restore assuming you are running Windows?

 

I am running windows xp, I am trying to run internet explorer 7, I am currently using firefox browser yes I can get access to the internet with this browser, I am not sure how to find out the cpu ect..on my computer it is a IBM. I am running windows, how do I do a system restore?

 

it is a microsoft Windows XP
professional 2002 service pack 3
Pentium(R) 4 CPU 266GHz
266 GHz, 256 MB of Ram

 

I went to try and download windows live installer
I get an error message that says ..................
There was a problem with installation. Windows live Suite was not installed.

System error details
Code:0x800b0003
Description: the form specified for the subject is not one suppported or known by the specified trust provider.

What can I do, I really need to get onto my msn chat, sick family member back in europe

 

This is a possible fix. ( I'm weak on my software so someone else may have a better solution.)

- Download the latest WLM version availible on Get.Live.com
- Update Windows XP through Windows Update
- Go to "C:\Program Files\Windows Live" and remove "Messenger" folder
- Go to "CrogramData" and delete both Windows Live Installer and WLInstaller if you have any
- Restart PC
- Run the installer