Hitman software shows malware after clean-up

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by anue, Oct 9, 2012.

  1. anue

    anue Private E-2

    I just finished the Malware cleanup procedures here: http://forums.majorgeeks.com/showthread.php?t=35407

    And the Hitman Pro software is open and telling me it found one program
    qjawjykk.exe. The procedures recommeneded that I ignore the stuff Hitman found until a later time, but I don't see any more instructions about removing
    now that I've gone through all of the steps.

    I've attached the log created by Hitman.

    Should I allow Hitman to delete the malware before enabling UAC? Or what's the next step?
    As far as I can tell, that's the only issue left.

    Thanks,
    Antoinette
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rescan with HitmanPro.


    Choose to Delete these files if they are detected:

    • C:\Users\Antoinette\AppData\Roaming\Microsoft\Qjawjykk\qjawjykk.exe
    Ignore all other detections.
    Afterwards, click the Next button.
    HitmanPro may want to reboot the PC in order for the changes to take affect, please do so.

    Tell me if you are having any other issues.
     
  3. anue

    anue Private E-2

    After I posted the message above, I followed these instructions that were emailed to my someone in the forum:

    Rescan with HitmanPro.


    Choose to *Delete* these files if they are detected:
    *
    C:\Users\Antoinette\AppData\Roaming\Microsoft\Qjawjykk\qjawjykk.exe

    *Ignore* all other detections.
    Afterwards, click the *Next* button.
    HitmanPro may want to reboot the PC in order for the changes to take affect, please do so.

    Tell me if you are having any other issues.
    *******************************************************

    Up to today, I am still getting lots of email messages with the subject line: Mail Delivery System"

    And the body says something like this:

    This is the mail system at host gateway13.websitewelcome.com.

    I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can delete your own text from the attached returned message.

    The mail system

    <phil.morgan@peoplebusinessresults.com>: connect to
    peoplebusinessresults.com[193.254.210.168]:25: Connection timed out

    **********************************************************
    It started with the malware problem over a month ago and never really stopped. I just tried to live with it until I could try solving it again.

    I ran Malwarebytes because that was one of the instructions I was given in the email from my hosting company that led me to this forum; I"ve attached that log.

    Please advise me on the next steps.

    Thanks
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are going to need to clean out your email program. What are you using?
     

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