Housecleaning & checking for malware

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by toehead410, May 17, 2013.

  1. toehead410

    toehead410 Corporal

    Hello MGs...

    Because my wife asked, I did some housecleaning on her laptop: ASUS Windows 7 Home Premium SP1 Intel Core i3-2330M 4GB RAM

    No specific problems other than deteriorated performance and occasional eratic problems opening some file types (video and/or image files mostly) until after a reboot. Unable to recheck for this problem because of the lack of consistency in reproducing it.

    I ran through all the steps for Win 7 Malware Removal/Cleaning and have attached the logs produced.

    I don't really expect there to be any malware, but I am certainly no authority on it.

    Kind Regards,
    Jason
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs. I am also not seeing any anti-virus software.

    Any issues you are having should probably be addressed in the software forum.

    Since you are not having any malware related problems, it is time to do our final steps:

    • Any programs we had you download and/or install can be removed at this time.
    • If we had you download and run ComboFix, here is how to uninstall it:
      • Press and hold the Windows key [​IMG] and then press the letter R on your keyboard.
      • This opens the Run dialog box.
      • Copy and paste the below text inside the text-field:
        • "%userprofile%\desktop\ComboFix" /uninstall

      • Now press ENTER
      • ComboFix will extract its files one last time and you should receive a notification that ComboFix has been uninstalled shortly after.

    • You can re-enable your Disk Emulation software at this time via DeFogger.
    • If we had you create or download a registry patch or "fix" script, these can be deleted at this time.
    • Go into the C:\MGtools folder and run the MGclean.bat file to remove additional traces of our tools.
    • Now we will toggle System Restore to remove any infected system restore points.

    • Lastly, here is a guide to protect you from future infections: How to Protect yourself from malware!
    • Be safe :)
     

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