How do I remove Conduit Search? (Win 8.1)

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Numerate, Feb 15, 2014.

  1. Numerate

    Numerate Private E-2

    When I open Chrome I no longer go to Google. Instead "Conduit Search" opens - the following is in the address bar:
    search.conduit.com/?ctid=CT3320218&octid=EB_ORIGINAL_CTID&SearchSource=55&CUI=&UM=4&UP=SPB95F2056-DC31-4555-9B19-8B3AB7983FA8&SSPV

    When I ran Malwarebytes it found about six files in the registry relating to it, and deleted them. I had to restart, so I ran it again when it started and it did not show them. I did remove all search engines listed (including the above) from settings in Chrome.

    Internet Explorer was also opening Conduit search - but now is opening Google.
    There is a thread dated 8/03/13 on windows 8 & Conduit search - please let me know if I should just follow the instructions in that thread.
    Thanks for all you do!

    Regards,
    Mary
     

    Attached Files:

    Last edited by a moderator: Feb 15, 2014
    Numerate, Feb 15, 2014
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
     
    TimW, Feb 15, 2014
    #2
  3. Numerate

    Numerate Private E-2

    Thanks!

    Log attached. Another thing I noticed - when I sign in I get a screen saying I have to activate Windows. I can hit OK & go to my desktop.
     

    Attached Files:

    • JRT.txt
      File size:
      1.8 KB
      Views:
      1
    Numerate, Feb 15, 2014
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Are you still having problems with Conduit?
     
    TimW, Feb 15, 2014
    #4
  5. Numerate

    Numerate Private E-2

    Tim,

    I just figured it out. I think the malwarebytes actually removed the malware - but there were preferences it reset in Chrome that brought it up when I opened Chrome.

    I found them and reset them - so I'm pretty sure I'm ok now. Thank you so much for hosting this forum!

    Regards,

    Mary
     
    Numerate, Feb 15, 2014
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You're welcome.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore​
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
    TimW, Feb 16, 2014
    #6

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds