how to remove iexplore.exe

It keeps coming back in windows task manager after removing it from there, and it also keeps coming back in the programfiles folder and in the windows/prefetch folder. I'm certain that it is a virus and I've done some research in the internet and many websites say so as well. Whenever it pops up in windows task manager, it hogs memory. Also, from time to time, it brings pop ups and ads and spyware up. I need some MAJORHELP! plz!

 

The file "iexplore.exe" in Task Manager is Internet Explorer, in some cases it can be malware related in which case virus scans and logs is a start.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

• Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

Downloading, Installing, and Running HijackThis

• Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..

In your next post, please make sure you attach the following logs and that you have run these scans in the following order:

• CounterSpy - ONLY IF you were not able to run Windows Defender
• Bitdefender - from step 6
• Panda Scan - from step 6
• runkeys.txt - the log from GetRunKey.bat
• newfiles.txt - the log from ShowNew.bat
• HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs![/FONT]