HP3055 laserjet drivers?

Discussion in 'Software' started by watchntv, Dec 2, 2011.

  1. watchntv

    watchntv Private E-2

    I dont have my printer connected to my laptop, so I took my laptop to my printer, HP laserjet 3055, and printed out a page off the internet.
    Then I opened a email I wanted to print, so I hit the GMAIL tab and opened the email,
    Print

    UNKNOWN ERROR


    HUH? I had just printed a page 4 seconds ago

    my printer needs something to it? I turned the printer on and off and I checked the cords and I even tried to print the same page I had just printed' nothing

    I know almost about computers, I do not know how to fix them, that's for sure........
    any ideas?
     
  2. pip22

    pip22 Private E-2

    The Unknown Error isn't very helpful (not your fault of course) because I usually suggest re-installing the printer driver when a printer starts giving trouble, but the error doesn't refer to a driver problem. However, it's worth a try.

    You can either re-install the driver from the CD supplied with the printer, or downlaod the latest driver from the HP website:

    HP Support & Drivers for UK: http://www8.hp.com/uk/en/support-drivers.html

    HP Support & Drivers for USA: http://www8.hp.com/us/en/support-drivers.html

    Please remember, disconnect from PC & switch off the printer before you start installing the driver. Connect & switch on when you see the prompt.
     
  3. watchntv

    watchntv Private E-2

    I went to that site before I posted this post,I don't know what to do there. I downloaded the software but I have no idea what to do with it

    I think I learned something about my cord that connects my laptop to my printer; it might not be working? I qued the computer to print without the cord in the USB port and it gave me the same error as if the cord was in the usb port.
    Otherwise, I dont know how to fix this, computers are just foreign to me
     
  4. watchntv

    watchntv Private E-2

    I have no idea why i think its a driver issue
    the error, in its entirity was:

    An unknown error occurred while printing.


    ? I turned the printer on and off and I checked the cords and I even tried to print the same page I had just printed' nothing

    I know almost about computers, I do not know how to fix them, that's for sure........
    any ideas?
    ___________
     
  5. watchntv

    watchntv Private E-2

    I just restored to an earlier date and now it works
    I dont really need the windows critical update?
     

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