I am a total novice - please help!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jasonabbott, Feb 17, 2005.

  1. jasonabbott

    jasonabbott Private E-2

    I would really apprecite if someone could help me remove whatever virus is on this computer. Have run spybot, adawre, hijackthis and CWS shredder yet nothing seems to completly eradicate the problems. I have been shown how to post a log but may struglle to keep up if replys are to technical.

    Thankyou in advance.

    Logfile of HijackThis v1.97.7
    Scan saved at 16:26:00, on 17/02/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    O4 - HKLM\..\Run: [sp] rundll32 C:\DOCUME~1\Default\LOCALS~1\Temp\se.dll,DllInstall
    O4 - HKLM\..\Run: [antiware] C:\windows\system32\elitevaj32.exe
    O15 - Trusted Zone: *.finefind.nettraffic2cash.biz



    I have just changed the IE startpage back to Google, it is noramlly about:blank!
     
    jasonabbott, Feb 17, 2005
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your HijackThis version is WAY out of date. And we have restrictons about when and how to post HijackThis logs. Read the sticky threads at the top of the Spyware Forum pages.

    First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal
    If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

    NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.


    After doing ALL of the above if you still have a problem:

    Make sure you have HijackThis 1.99.1 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

    To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
     
    chaslang, Feb 17, 2005
    #2

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