I can't run any anti-spyware programs!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by philmeske, Feb 22, 2009.

  1. philmeske

    philmeske Private E-2

    My computer has a virus, that has disabled my ability to run any programs.
    I can run Safari (IE is disabled), download, and have even run A-squared, which has found several trojans, before causing a crash. I can't run superantispyware, gmer, combofix, malwarebytes, or skybot. When it's time to run, I run, and nothing happens. I was able to run MGTools, and am attaching the files. Can you figure it out? Please?
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You should have done what was asked in the Read and Run instructions:

    Use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 10"
    J2SE Runtime Environment 5.0 Update 8"
    Java 2 Runtime Environment Standard Edition v1.3.1_18"
    Java(TM) 6 Update 2"
    Java(TM) 6 Update 3"
    Java(TM) 6 Update 5"
    Java(TM) 6 Update 7"
    Java(TM) SE Runtime Environment 6 Update 1
    My Web Search (Webfetti)"
    Spyware Cease v3.1
    Viewpoint Manager (Remove Only)"
    Viewpoint Media Player"
    Viewpoint Toolbar

    You need more RAM for this system:
    You should also not be allow all users admin privileges!!

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Now run CCleaner. ---> both the cleaner and the registry, making sure you do the backup when prompted.

    Now download and install:
    Java Runtime 6

    Now see if you can run the other scans and get those logs. I also need you to run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.
     

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