I dire need of some help !!!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by madman1886, Jul 3, 2009.

  1. madman1886

    madman1886 Private E-2

    Hi there, been havin problems with my comp for a couple of days now, somethings got in and has disabled all my anti spyware programs, ie. spybot search and destroy, super anti-spyware, malewarebytes etc..... been through your spyware removal page but cant get very far because all the programs wont open, also my system restore just doesnt work either......
    Been through all the cleaning procedures as well but something is defo wrong as i keep getting redirected on search engines etc
    Your help would be truly appreciated!!!!!!
    A very weary and peed off Graeme
     
  2. madman1886

    madman1886 Private E-2

    Maneged to get some log files from root repeal andMGtools, hope this helps as my pc is driving me mad :crybaby:crybaby:crybaby
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Uninstall the below old versions of software:
    J2SE Runtime Environment 5.0 Update 10
    J2SE Runtime Environment 5.0 Update 3
    J2SE Runtime Environment 5.0 Update 6
    J2SE Runtime Environment 5.0 Update 9
    Java 2 Runtime Environment, SE v1.4.2_03
    Java(TM) SE Runtime Environment 6 Update 1
    Viewpoint Media Player <-- should have been uninstalled in step 1 of the READ ME

    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Do not change any check box options!!
    • Copy everything in the Quote box below, and paste it into the Input script here: part of the window:
    • Now click the Execute button.
    • Click Yes to the prompt to confirm you want to execute.
    • Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    • Your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

    Now see if you can run SUPERAntiSpyware and ComboFix per the instructions.

    Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\avenger.txt
    • the SUPERAntiSpyware and ComboFix logs if they ran
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  4. madman1886

    madman1886 Private E-2

    chaslang, you are a legend!!! Computer seems to be operating as normal now, not getting redirected on internet and all programs ( that ive tried !!!) seem to be working, i'll attached the logs requested and hopefully everythings ok

    Thanks again, pics and stuff on this comp i would be gutted if i lost......thanks!!!
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    We still have a little more to do.


    You missed uninstalling the below in my last fix. Uninstall them now.
    Java(TM) SE Runtime Environment 6 Update 1
    Viewpoint Media Player



    Make sure you have shut down all protection software (AVG, Spyware Terminator,...etc) or they may get in the way of the below fix.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below log:
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  6. madman1886

    madman1886 Private E-2

    Sorry, i thought i had done everything, ok, removed they programs and attached the log........cheers

    PS, since i done the notepad registry fix my hidden files and folders are showing again, dont know if this means anything !!
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're logs are clean.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  8. madman1886

    madman1886 Private E-2

    Thanx very much for your time and help, greatly appreciated

    Graeme and Lauren:-D:-D:-D
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds