I hope I came to the right place I really need help

Today as I was starting up windows a message came up on my screen, it said, The IPHLPAPI.DLL file cannot start check file to determine problem, what does this mean? Please someone help,please, thank you in advance.

 

HI!
Maybe this will help:

http://www.ascentive.com/support/new/dll_iphlpapi.phtml

iphlpapi - iphlpapi.dll - DLL Information

DLL File: iphlpapi or iphlpapi.dll
DLL Name: IP Helper API
http://www.liutilities.com/products/wintaskspro/dlllibrary/iphlpapi/
Description:
iphlpapi.dll is a module containing the functions used by the Windows IP Helper API.


Good Luck!

 

I am using windows 98 SE, I am a computer moron and well I read what you told me to do and I still do not understand can you please be more specific? thank you for your help.

 

OK,
When you download the file for your OS..it's the first section.., save it to your desktop.
Close your browser.
right click the IPHLPAPI.DLL file you just downloaded and select 'Copy'
Open 'My Computer'
double click C: drive
Find the C:\Windows\System folder
Find the IPHLPAPI.DLL that's already there
Right click it and select Rename
Name it IPHLPAPI.BAK
Right click any empty spot inside the folder window and paste the new file there
Restart your computer

 

I did everything you told me to do, but when I went to rename the Iphlpapi.dll file, a message came up and said, the specified file is being used by windows, please what does this mean, thanks again for your kindness in helping me out

 

No prob!
Re-start your computer in Safe Mode.

(To do this, re-start your computer, press the F8 key repeatedly while the system is re-starting, and then click Safe Mode on the Boot menu.)

Now rename the file and follow the remaining steps.
Should be ok.

 

Thanks alot I am going to do that right now

 

10-4
When you restart the last time (after you've followed all the steps) just boot normally.