I lost my email

I have been using incredimail then all of a sudden my email is going to my isp. comcast.net no matter what I do I can't configure incredimail back...I took my firewalls off that didn't help. thanks fastjanow

 

I would get in touch with comcast.

They have 24x7 customer support. You could mail/Live chat or phone..

http://www.comcast.com/Corporate/Customers/contactus/ContactUs.html

 

Another idea...uninstall "incredimail", then reinstall it and reconfigure your pop3 & smtp servers, etc... Do you remember how to? Make incredimail your "default" e-mail client. It normally asks when you start it, if it is not already. You can also do this under Control Panel, there should be a listing of System Defaults, depending on which OS you are using. Good luck & keep us posted! Thanks, Shanrene

 

I just went and tried all of the things comcast said to do. Then a message keeps coming up ERROR TRY AGAIN..and I did to no avail. Thank you you guys are awsome. I'm a 65 yr.babe and I'm not what I used to be.. fastjanow

 

OH ! I have windows vista. I recently had to reinstall incredimail again. My pc crashed, I have had more trouble with this pc in one year that Iv'e had it ,than the 9 years of my old one . Which by the way never crashed. windows xp...fastjanow

 

I'm down here in FLA by the way

 

Just call comcast! They will help you.

 

just talked live to comcast. They don't have anything with incredimail and can't direct me to it. They only have outlook and windows, good to remember.

 

They said that :mad Then what's this.

http://www.comcast.com/customers/faq/FaqCategory.ashx?CatId=238

 

This is exactly what I have had for years the same in every field. This is why I'm half nuts. I had been using this incredimail without a hitch for years until 12-07 and boom all my mail was going into my comcast email account. I don't know what prevoked it.I have been on this day and night,that's why i wrote you guys U have solved many a problem for me..I was going to download a pops 3 to use as a go to..what think you on this?

 

This is exactly what I have had for years the same in every field. This is why I'm half nuts. I had been using this incredimail without a hitch for years until 12-07 and boom all my mail was going into my comcast email account. I don't know what prevoked it.I have been on this day and night,that's why i wrote you guys U have solved many a problem for me..I was going to download a pops 3 to use as a go to..what think you on this?

 

I was going to download a pops 3 to use as a go to..what think you on this?[/QUOTE]

I'm sorry I did not understand the above...

Daft as it may sound, they may have made changes to POP3 and SMTP without updating their site or support centre :-o


Can you configure Outlook Express, to comcast and check if you can send and receive mails?

Is Incredimail giving you an error message. You've probably gone through this.

http://help.incredimail.com/incredimail/help_center/help_article.aspx?is=t&article_id=108

 

Hi Sikvik, wow! U have hung in there for me and I thank you. I uninstalled Incredimail had to register again no fun, Lost my address book again. this is so weird I can't import anything from comcast..net mail it's like it doesn't exsist. I lost all my mail and pictures also. I thought it would be worth it. Now I feel sad I don't have anything left and no mail .What can be in here doing this..Do you think I should use system restore and go back to before this happened on the 7th of Dec. ???

 

System restore can't help now..

Please try Outlook Express as I prompted. Use the same POP3 and SMTP settings and check. Let us Know if that works.

I'm out of ideas, please wait for responses from other members. Cheers...