1. 

   lisalisa Private E-2

   Computer has been slow for a while but I have really just started troubleshooting. I have done your steps in Read and run first and attached logs. I was unable to complete RogueKiller - It kept freezing. For some reason I am unable to attach malwarebytes log. (because it is not an allowed extension. it is an .xml file???) At this time computer still works the same. It works but just slowly. Thanks for your help

    

   Attached Files:

   • HitmanPro_20160304_1214.log

     File size:

     41.1 KB

     Views:

     0

   • MGlogs.zip

     File size:

     372.8 KB

     Views:

     1

   • TDSSKiller.3.1.0.9_04.03.2016_11.48.28_log.txt

     File size:

     207.5 KB

     Views:

     0

   lisalisa, Mar 4, 2016

   #1
2. 

   Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

   Hi there lisalisa.
   
   You need to follow the instructions again carefully for uploading the correct Malware Bytes log. What you have attached is unreadable.
   You can run RogueKiller in safe mode... see if it works that way.

    

   Kestrel13!, Mar 4, 2016

   #2

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