I think I picked up malware on a web ad ...

To save time you could have also attached the other requested logs from the R&R. Also, we didn't request a HJT log. Yes you have a rootkit. Could I please see logs from running:

• ComboFix <--- C:\combofix.txt
• MGTools <--- C:\MGlogs.zip

also: You need to open up MBAM > let it update > re scan > and fix all it finds. attach the log.

Thanks
Kes13!

 

1. Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

The below is not malware.

After clicking Fix exit HJT.

2. Now download The Avenger by Swandog469, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

3. Also delete all files in the below bold folders except ones from the current date (Windows will not let you delete the files from the current day).

• C:\WINDOWS\TEMP
• C:\Documents and Settings\Stacie\Local Settings\TEMP

4. Now I want to see if combofix will run at this stage. Download a fresh copy to your desktop, double click it to run it, and if successful attach the C:\combofix.txt log that it creates.

5. Run GMER again.

6. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

7. Also attach the logs from Avenger, combofix (if you were successful) and GMER.

8. Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Run avenger.exe by double-clicking on it.

• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:
  

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Please download SystemLook from the below link and save it to your Desktop.
Download Mirror

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  
  Code:

  :file
  C:\WINDOWS\System32\drivers\{0DC900CD-20B4-4A92-BA79-AA5C133950F9}.sys
  C:\WINDOWS\System32\drivers\Vp9079C62.sys

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

How are things running now?

 

Please go to Jotti's malware scan

(If more than one file needs scanned they must be done separately and logs posted for each one)

• Copy the file path in the below Code box:
  
  Code:

  C:\WINDOWS\System32\drivers\{0DC900CD-20B4-4A92-BA79-AA5C133950F9}.sys

• At the upload site, click once inside the window next to Browse.
• Press Ctrl+V on the keyboard (both at the same time) to paste the file path into the window.
• Next click Submit file
• Your file will possibly be entered into a queue which normally takes less than a minute to clear.
• This will perform a scan across multiple different virus scanning engines.
• Important: Wait for all of the scanning engines to complete.
• Once the scan is finished, Copy and then Paste the link in the address bar into your next reply.

Then do the same for the below files and also let me know the results:

Code:

C:\WINDOWS\System32\drivers\Vp9079C62.sys

Now Run GMER - running with a random name

• When the scan is complete, click Save and save the log onto your Desktop where it should be easy for you to find.
• Attach the log to your next message.

 

May have to send you to software forum if your issues with firefox persist after further malware removal, but let's see what happens after completing this:

• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from avenger

Let us know of any problems you may have encountered with the above instructions and also let me know how things are running.

 

Take a screenshot of it for me?

 

Go to TDSSKiller and Download TDSSKiller.zip to your Desktop

• Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
• Click Start > Run and copy/paste the following bold command into Run box and hit Enter.

"%userprofile%\Desktop\TDSSKiller.exe" -v

• Follow the instructions to type in "delete" when it asks you what to do when if finds something.
• When done, a log file should be created on your C: drive named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply.

 

But in the post with the screenshot, there was something found in system32, Finding something in system restore is fine as we will flush it out when we do final steps. I am just worried about the rootkit typed file in your sys32. Is that still being found?

 

My apologies, I was having a braindead moment.

Yes, I would like for you to run RootRepeal - do not run on 64 bit systems and attach the log from doing so into your next reply please.

 

It is merely finding files from running combofix, it is nothing to worry about.

 

C:\123Combo456Fix\Combo-Fix.sys (Malware.Trace) -> Quarantined and deleted successfully.

Part of combofix!

Does MS Defender detect any more malware?

I will have to ask Chaslang regarding the PC Drives strange images.

RR only seems to run on 50% of machines.

 

I have some information for you from Chaslang and another fix. Bear with me and i'll post in a little while

 

1. Uninstall SUPERantispyware to fix the box you are talking about and seeing with the red cross.

2. Delete the C:\123Combo456Fix folder that you created yourself. It showed up in the logs in message # 13. Doing things we don't ask to do, invariably leads to problems which is why our instructions say don't do anything on your own.

3.

• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

4. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from avenger, and let us know how things are running now.

 

also make sure you delete the below before running those steps if you havent already started:

This is why you have a folder with a similar name.

 

• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now...
Also delete all files in the below bold folders except ones from the current date (Windows will not let you delete the files from the current day).

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from avenger.

Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Run Ccleaner. (not the registry part)

You are running an outdated version of avg. latest version is 9. You can either choose to upgrade to 9 or opt for something else from our reccommended list which will be included in a link at the end of my final steps (scroll down to section two, antivirus)

Any remianing issues will have to be worked out in another forum, eg: software or networking.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Surf safely