ICE Moneypak- Safemode locked

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Kraw1ecM1ke, Jul 26, 2013.

  1. Kraw1ecM1ke

    Kraw1ecM1ke Private E-2

    Hi all

    My name's Mike. My other computer, an Asus u5oa with windows 7, is locked with the ICE form of the FBI Moneypak Virus. I have tried re-booting in safe mode, safe mode with networking, and safe mode in command prompt. I have my internet connection switched to off however the virus still locked up my screen every time.

    Is anyone available right now for help with this?
     
    Kraw1ecM1ke, Jul 26, 2013
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please do the below so that we can boot to System Recovery Options to run a scan. There will be two options to choose from. One if you do not have your Windows 7 boot DVD and another when you have your DVD.

    For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
    For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Option1: Enter System Recovery Options from the Advanced Boot Options:

    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

    Option2: Enter System Recovery Options by using Windows installation disc:

    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    On the System Recovery Options menu you will get the following options:
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please attach this file to your next reply. (See: How to attach)
     
    TimW, Jul 26, 2013
    #2
  3. Kraw1ecM1ke

    Kraw1ecM1ke Private E-2

    Hi Tim, thank you for the help.

    I have the program saved to a USB drive. When I attempt to run the tool via the command prompt window it reads "is not recognized as an internal or external command, operable program, or batch file." after i type E:\FRST64.exe.
     
    Kraw1ecM1ke, Jul 26, 2013
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you can't run the tool, I am afraid you will have to reformat. Are you sure your USB drive is e:?
     
    TimW, Jul 31, 2013
    #4

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