IE snail

Please follow the steps below:


- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).

 

You did not install HijackThis properly. You are running it directly from the ZIP file which is what we specifically request you not do. Use WinRar to extract the hijackthis.exe file into the folder I requested. If you run it the way you are right now, you will not get any backups.

First I have a couple questions.
1) Why would you be running both Diskeeper and O&O Deefrag?

2) Is the following something you installed and use (like a tracks eraser):
O4 - HKCU\..\Run: [Eraser] "D:\eraser.exe"

Okay now to the rest of cleanup. Some (or many) of the items listed below may or may not exist. Check anyway, they quite often do occur with this type of infection so we need to check.

If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

Open Control Panel and select Add/Remove Programs look for the below programs and uninstall them if found:
Search Maid
Security IGuard
Virtual Maid

Now exit Add/Remove Programs.

Please run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes.
C:\WINDOWS\system32\msmsgs.exe
C:\WINDOWS\system32\shnlog.exe
C:\WINDOWS\system32\intmonp.exe
C:\WINDOWS\system32\intmon.exe
C:\Windows\System32\helper.exe
C:\Windows\System32\ole32vbs.exe
C:\Windows\system32\msole32.exe


After killing all the above processes, click "Back".
Then please click "Scan" and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.startsearches.net/bar.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.startsearches.net/search.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.startsearches.net/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.startsearches.net/search.php?qq=%1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.startsearches.net/search.php?qq=%1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.startsearches.net/search.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.startsearches.net/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.startsearches.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.startsearches.net/
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Microsoft AntiSpyware helper - {F1FA27B0-0B1B-41D4-A6FC-95B449B8236C} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {F1FA27B0-0B1B-41D4-A6FC-95B449B8236C} - (no file) (HKCU)
O16 - DPF: {FF3F0F03-0F01-131A-A3F9-08F02B23E0CC} - http://66.117.37.13/gba1865.exe




After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\WINDOWS\system32\msmsgs.exe
C:\WINDOWS\system32\shnlog.exe
C:\WINDOWS\system32\intmonp.exe
C:\WINDOWS\System32\intmon.exe
C:\Windows\System32\helper.exe
C:\Windows\System32\ole32vbs.exe
C:\Windows\system32\msole32.exe
C:\WINDOWS\system32\hp9980.tmp
C:\wp.exe
C:\wp.bmp
C:\bsw.exe
C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\Program Files\Search Maid<--- the whole folder
C:\Program Files\Security IGuard<--- the whole folder
C:\Program Files\Virtual Maid<--- the whole folder
C:\Windows\System32\Log Files <--- the whole folder


If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

Now run Ccleaner (installed while running the READ ME FIRST). Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.

Now reboot in normal mode and continue with the below.

Copy the contents of the Quote Box below to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fixwp.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.) Double-click on the fixwp.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to add to the registry say yes.

Now please download HOSTER and then follow the below steps.

• Unzip Hoster to a convenient folder such as C:\Hoster

• Run Hoster.exe, click Restore Original Hosts and then click OK.
• Click the X to exit the program.

Now post a new HJT log. And tell me how things are working.

 

You're welcome, but it would still be a good idea to post the follow up HJT log I requested so we can be sure nothing is left hanging around.