IE very slow to open...restart....works fine.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Copasta, May 8, 2006.

  1. Copasta

    Copasta Private First Class

    I have a computer running Windows XP Pro with an AMD Athlon XP 2200+. Recently, when I log on to my computer, my internet explorer is very slow to open my home page...usually times out. I'll have to restart the computer, which opens in Administrator Account for some reason. I log off of that and back into my account, and everything works fine. Any ideas?
     
    Copasta, May 8, 2006
    #1
  2. Copasta

    Copasta Private First Class

    Anyone have any thoughts as to what could be causing this? It just started like a week ago, and is really annoying to have to restart the computer just to go on the internet! Also, is there anyway to keep the computer from automatically going into the Administrator Account when restarting? I'm worried that my kids are going to go in there and end up screwing something up! Please help....I'm not sure if this is the correct forum for this, but then I have no idea what is wrong with it. It's just slow like there is malware, so I posted in here! Thanks in advance for any help offered, or if you could point me in the right direction, it would be much appreciated! Thanks again!
     
    Copasta, May 8, 2006
    #2
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Does your Admin account have a password? If not, make sure you assign one. To fix your problem where you are directly connected to the Admin account, use the below steps.

    1. Click Start, Settings, and Control Panel.
    2. Open User Accounts.
    3. Click "Change the way users log on or off".
    4. check the "Use the Welcome screen" option
    5. Click "Apply Options"
    Now reboot. Is your loging process back to normal now?

    If you are having other problems that you suspect are malware related, please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
      • Bitdefender
      • Panda Scan
      • HijackThis
    .
     
    chaslang, May 9, 2006
    #3

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