IE6 and autosearch nightmare

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by bucfan79, Apr 28, 2005.

  1. bucfan79

    bucfan79 Private E-2

    I can't type in a www. address or do a search from the address bar in Windows XP and IE6. I've checked all the autosearch options, tried to change them and they don't work. Need help!
     
  2. CDank3

    CDank3 Private E-2

    I have the same problem posted another message on here about the syntax error.............and i posted the log
     
  3. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    [​IMG] Download HijackThis 1.99.1

    [​IMG] Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    [​IMG] Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

    [​IMG]Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    [​IMG]Run HijackThis and save your log file.

    [​IMG] Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

    [​IMG]Need help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting
     
  4. bucfan79

    bucfan79 Private E-2

    I ran Hijack This and here is the log:
     

    Attached Files:

  5. bucfan79

    bucfan79 Private E-2

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Bumping isnt good for you at all because we start with the oldest threads and work up to the current ones ;)

    The first thing I notice is that your Operating System is way out dated and is a major security risk. After we get your system clean I recommend your surfing into windows updates and getting updated.

    Please print out these instructions so that you can operate with All Browser Windows CLOSED.

    Please make sure System Restore is OFF and the Viewing of Hidden Files & Folders is Enabled as per the tutorial.


    Now, look in Task Manager (Ctrl-Alt-Del) for the following running process and, if you see it, try to END it:

    YumgoHomepageProtector.exe

    Now scan with HijackThis and Check the Boxes for the following:

    Make sure All Browser Windows are Closed when you Click FIX.

    R3 - Default URLSearchHook is missing

    O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\System32\msmsgs.exe
    O4 - HKCU\..\Run: [Yumgo's Homepage Protector V1] YumgoHomepageProtector.exe

    Again, make sure All Browser Windows are Closed when you Click FIX.

    NOW:
    Please boot into Safe Mode with the Viewing of Hidden Files & Folders Enabled and navigate to and DELETE the following if they should remain:

    C:\WINDOWS\YumgoHomepageProtector.exe

    C:\WINDOWS\System32\msmsgs.exe

    NEXT:
    Run CCleaner and Spybot S&D and have Spybot fix what it finds.
    Note: Dont forget to update Spybot S&D by selecting "Search For Updates"

    Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.


    Reboot to Normal Windows

    FINAL STEP

    Reset Web Settings & Default Security Settings:


    To Reset Web Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK


    To Default Security Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites.

    After doing ALL of the above,
    Scan with HijackThis and attach the new log.
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.

    Good Luck!:)
     
  7. bucfan79

    bucfan79 Private E-2

    sorry about the bump thing....wasn't sure how this worked.

    Anyways, it seems like we are making progress. I can see search results when I type something in the address box like "google" or "idlewild". However, when I type any "www.address" in the address box, my system freezes. Before, it would take me to that site's page. I've attached the hijack this log.

    thanks again!
     

    Attached Files:

  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your HJT log is clean!

    Now, go to Windows Updates and get updated ASAP. If you dont install Service Pack 2 you will continue to have problems.

    After you download and install all your updates reboot a few times and tell me how things are running and what if any problems remain.
     
  9. bucfan79

    bucfan79 Private E-2

    thanks bjgarrick! Autosearch seems to be working. Still having some minor problems with trying to access some web sites....like www.google.com, or www.cnn.com. My system freezes.
     
  10. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Since it isnt Malware related I would post this in the Software Forum. Those guy will get you all fixed up.

    Good Luck!:)
     

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