I'm about to blow up! Tried every malware scanner, still no luck! FREAKING POPUPS!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Walien, Apr 20, 2007.

  1. Walien

    Walien Private E-2

    I'm at my limit of frustration! I somehow got adware from just browsing on my new laptop. I keep getting freaking popups!I have Symantec AV, which I used to scan for and resulted in nothing. Microsoft Defender found some, but did not get rid of them. I also tried Ad-Aware, which found some, but did not fix the problem. I also tried Search and Destory, which found one, but did not fix the problem. I gave up, and here is my HiJackthis log:

    note: if someone can fix this issue, I'll do anything. I MEAN ANYTHING!;)
    Thanks in advance, btw!


    Edit: Removed inline log for guide below to be run
     
    Last edited by a moderator: Apr 20, 2007
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Re: I'm about to blow up! Tried every malware scanner, still no luck! FREAKING POPUPS

    Welcome to Majorgeeks!

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     

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