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i'm getting a TR/Crypt.XPACK.Gen problem and it won't go away =(

Discussion in 'Malware Removal' started by crazydan, Apr 11, 2008.

  1. crazydan

    crazydan Private E-2

    I've been having problems with this for the last 3 days now and norton is saying I have a trojan called torjan.packed.13 and avira is saying I have TR/Crypt.XPACK.Gen. I think I found the file in my temp folder but I am unable to remove it.I've tried many different programs and very few will even recognise the virus and none could even touch it.the only thing that happens when norton or avira tries to delete/quarantine it is it just changes its name slightly and continues to bug me. It all started when i tried to download a proxy crack and when i opened it the thing tried to send about 1 million emails out but norton prevented any of them from making it. I've spent about 6-7 hours in an attempt to remove this myself downloading various tools including sdfix. None of them seemed to help at all. I've done everything needed to do before a post but i don't know how much help it'll be because none of them found the virus i've been having a problem with =(. Well here are the logs needed and thank you for your time reading this and helping me =D.

    Attached Files:

  2. crazydan

    crazydan Private E-2

    here is the other log

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Download SDFix and save it to your Desktop.

    * Run the SDFix.exe by double clicking on it.
    * Allow it to install into the default location which is normally c:\SDFix
    * Now please reboot your computer into Safe Mode (see this if you don't know how: Starting your computer in Safe mode. )
    * When you have booted into safe mode, open the C:\SDFix folder and double click RunThis.bat to start the script.
    * Type Y to begin the cleanup process.
    * It will remove any Trojan Services or Registry entries found and then prompt you to press any key to Reboot.
    * Press any Key and it will restart the PC.
    * When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
    * Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
    * Attach the Report.txt file to your next message.

    Let me know how that went and then run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file.
  4. crazydan

    crazydan Private E-2

    I've run sdfix twice already but I gave it another go. still nothing =(
    almost immediatly avira started picking up the same virus and norton was picking up the other. Idk if they are the same one with different names for the 2 antiviruses(I know its not good to run 2 at the same time) but sdfix didn't even find them. Here's the logs you asked for.:(

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please remove one of the anti-virus programs ....and then I want you to tell me the exact path to the issue that is being reported.

    In the meantime, download The Avenger by Swandog469, and save it to your Desktop.
    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.
  6. crazydan

    crazydan Private E-2

    thank you for the help but i just swapped that 40gig that was infected for a 160 gig and $60 and now my computer is running smooth again. sorry for wasting your time.
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No problem ...safe surfing. :)

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