Incredibar/MyStart

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Jerry Mena, Oct 31, 2012.

  1. Jerry Mena

    Jerry Mena Private E-2

    Posting logs after getting infected with this crappy re-director. Will await your response.
    Thanks.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rescan with RogueKiller and have it fix this:
    [RUN][BLACKLIST DLL] HKLM\[...]\Run : Cmaudio8788 (C:\Windows\syswow64\RunDll32.exe C:\Windows\Syswow64\cmicnfgp.dll,CMICtrlWnd) -> FOUND

    Reboot and copy just the bold text below to notepad (Do not include any space above the word REGEDIT). Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above to the registry. If you do not get a success message, it definitely did not work.

    Now tell me exactly what issues you have.
     
  3. Jerry Mena

    Jerry Mena Private E-2

    There are a number of 'Fix...' buttons. Which button do I use to fix this?
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:

    • [RUN][BLACKLIST DLL] HKLM\[...]\Run : Cmaudio8788 (C:\Windows\syswow64\RunDll32.exe C:\Windows\Syswow64\cmicnfgp.dll,CMICtrlWnd) -> FOUND
    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
     
  5. Jerry Mena

    Jerry Mena Private E-2

    The Merge was successful. I've attached the RK log.

    When I open a browser (I use Chrome, but it occurs in IE also), the MyStart/Incredibar re-directs me to their webpage, and I get what looks like a phony pop-up either showing a fake scan, or telling me I've won some prize, or some other bs.
     

    Attached Files:

  6. Jerry Mena

    Jerry Mena Private E-2

    The cmmaudio thing kind of threw me as I thought it was part of the driver install files form my sound card - Sonar Essence.
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
     
  8. Jerry Mena

    Jerry Mena Private E-2

    Btw, thanks for your help senator Palpiteen.
     
  9. Jerry Mena

    Jerry Mena Private E-2

    Attached Files:

    • JRT.txt
      File size:
      1.3 KB
      Views:
      3
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Well, that didn't get it. Which browser are you using and does it happen in all browsers?
     
  11. Jerry Mena

    Jerry Mena Private E-2

    I'm using Chrome, but it seems to be occurring in IE as well. Let me check.

    Well, it isn't occurring anymore in IE.
     
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If it is only occuring in Chrome, uninstall it, run CCleaner and then re-install it.
     
  13. Jerry Mena

    Jerry Mena Private E-2

    How can I retain my Bookmarks in Chrome?
     
  14. Jerry Mena

    Jerry Mena Private E-2

    Everything seems AOK now.
     
  15. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    :)

    Hello, Jerry
     
  16. Jerry Mena

    Jerry Mena Private E-2

    Yes, thanks doc. I already exported, uninstalled, ran Ccleaner, re-installed, and everything seems to be AOK now.

    Is there a final step that needs to be implemented?
     
    Last edited: Oct 31, 2012
  17. Jerry Mena

    Jerry Mena Private E-2

  18. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Again, is this only in Chrome? And do you have a pop up blocker installed?
     
  19. Jerry Mena

    Jerry Mena Private E-2

    Everything seems to be much better now. Chrome & IE are working fine, and yes I do have a blocker setup in Chrome and in AVG.
     
  20. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 6 of the
      READ ME
      and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the
      C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link:
    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
  21. Jerry Mena

    Jerry Mena Private E-2

    Awesome thanks for your help Tim.
     
  22. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)
     

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