Infected!, help appreciated.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Jomox, Aug 25, 2008.

  1. Jomox

    Jomox Private E-2

    Infected!, help appreciated.

    There’s some malware on this PC here, I think most of it came from my old hardrive I put in the PC not long ago, the system runs ok, but it is a little slow at startup the first time and internet goes a little slow sometimes, and pc sometimes goes a bit slower than normal, nothing major just a little slower (I keep my system running good with defrags / ccleaner etc) It would be nice to get the malware removed.

    I have all the requested logs and I also have a screenshot of what AVG found as SAS didn’t pick everything up.

    Thanks in advance.


    [​IMG]

    http://img205.imageshack.us/img205/9664/avgscreenaf2.jpg
     

    Attached Files:

    Last edited by a moderator: Aug 26, 2008
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean.

    There are a few cleanup items to attend to:

    Run this: Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now tell me what malware issues you are having.
     
  3. Jomox

    Jomox Private E-2

    Hi,

    Thanks for the response and the help, much appreciated. :major

    Can I ask why windows live messanger has to be removed? I use it allot and I don't notice any pop ups really. I only get some pop ups when I am running firefox, they don't pop up often at all, quite rarely infact, like one or 2 every 2-3 days, sometimes I don't see any pop ups for days on end, but that's when running firefox, windows live messanger don't cause firefox pop ups surely?

    Also I was wondering what the trojans AVG found are, like Zlog.GG, then says setup.exe but there's no setup.exe in the folder and what are the other Trojans AVG found? Is it not quite possible combofix and SAS have missed these trojans somehow?

    Again, thanks for your help!
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Don't confuse windows live messenger with windows messenger...two different beasts.

    If AGV removed these items, that would be good, and also why nothing else picks it up.

    And AVG 8 has some issues still with false positives.

    Are you having malware issues and if so, tell me exactly what they are.
     
  5. Jomox

    Jomox Private E-2

    The one's that I shown from AVG are the one's it put in the virus vault. I have looked at google and indeed they are known malware (zlob.gg, agent.xio and small.60.AO ) AVG just moved them to vault. What are the steps to remove these? can I just empty the virus vault? have they been healed and then moved into AVG virus vault?


    Thanks again :major
     
  6. Jomox

    Jomox Private E-2

    Can you tell me what "Dr Watson Postmortem Debugger" is? I've heard it appears when you become infected with the AceBot Trojan Virus. But only on XP SP 2 machines, I've heard that It is not an easy process to clean, I've also heard it comes with SP2 and is a MS error reporting tool but It sometimes causes more problems than it solves.

    It comes up when I try and save a windows movie maker file as something, it just crashes my program and comes up with "Dr Watson Postmortem Debugger error report" As a result I can't save my video to upload to a video host.....

    How do I disable or remove this?

    It's ok I found out how to remove it and my problem is solved, please ignore this post and refer to my last post for questions.

    Thanks!
     
    Last edited: Aug 27, 2008
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes you can just remove them from the vault. Remove all of it. So you are not having issues at present?

    If you are not having any other malware problems, it is time to do our final steps:
     

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