Infected Laptop (Red Cross Posing As AV)

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by davewilk2002, Jan 5, 2009.

  1. davewilk2002

    davewilk2002 Private E-2

    Hi Guys and Girls,

    i had written a big post about my progress of what i had found as i went along doing the various programmes etc but i had to restart after malwarebytes and lost the lot! :) There was a few symptoms, the Red circle posing as an AV, no access to task manager, no contol over the wallpaper properties (wallpaper was changed when this problem appeared) and various pop ups telling me that i wasnt protected, etc, etc. From what i gather, Spybot sorted out the task manager problem the others i cant remember what, but i'm sure you lot can from the logs! :)

    So, i'm just about to run combo fix then i will update, i'm posting this now as i wanted to post while it was fresh in my mind. The problem seems pretty much fixed now but i'll carry on (as i must do as i'm told :-D)

    Also take this opportunity to say hello as it's my first post.:wave
     
  2. davewilk2002

    davewilk2002 Private E-2

    right, logs. Thanks for looking.
     

    Attached Files:

  3. davewilk2002

    davewilk2002 Private E-2

    and combofix.......
     

    Attached Files:

  4. davewilk2002

    davewilk2002 Private E-2

    hope this doesnt come accross as bumping, as this isnt the intention, just wondering if anyone is looking at my logs? or am i in a que?
     
  5. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Welcome to Majorgeeks, davewilk2002.

    We are currently reviewing your logs and will get back to you with a set of instructions as soon as possible. And yes - our queue is working the oldest threads first

    Thanks for your patience.
    dr.m
     
  6. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Hello, davewilk2002 -


    The below fixes are specific to your problem and should only be used for issue(s) on this machine. Also, please do not install any other software while we are still working with you unless instructed. Once we have given you the all clean and final instructions you will be free to install what you want.


    Step 1:
    Please look in Add/Remove Programs for the following and uninstall if found. If you get any errors just make a note and proceed

    Step 2:
    *Referring to the below link - you didn't [Accept] the License Agreement for installing Trend Micro HijackThis. Delete the MGTools.zip and all its related folders/ download it again, correcting the missed step.

    Using MGtools


    Step 3:
    Now install the latest Sun Java Runtime Environment


    Attach to your next post: *NEW MGlogs.zip

    Thanks!
    dr.m
     

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