Infected PC running Windows 98 - Should i just give up?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by delarge, Mar 14, 2005.

  1. delarge

    delarge Private E-2

    I have a windows 98 Pc that is infected with what appears to be the about:blank problem amongst other things. I have followed the basic virus and spyware removal thread (as closely as i can, certain parts refused to run i.e. trend said it would only run on english or chinese versions of explorer, mine is english as far as i am aware, HSremove requires XP or 2000 to run etc etc) I have a hijack this log file but will obviously wait to be asked to upload this.

    is windows 98 my problem? I have symantec internet security 2005 on this pc (recently installed)

    at present the problems manifest themselves in the following way

    if i attempt to open up i.e. 6 a window appears supposedly from norton antivirus telling me its fixed the problem and windows is now safe to run, the problem apparently lies with c:\windows\temp\se.dll
    upon clearing this warning window another window pops up titled RunDLL telling me that there is an error running c:\windows\temp\se.dll, once this error is cleared a browser appears with 'about:blank' in the address bar and a search engine page in the browser window.
    often a popup will soon appear browsing to s13.remove.cc which then becomes an advert telling me my pc is infected and offering to sell me a tool to clean it...

    i wonder if anyone can tell me where to go from here?

    delarge
     
  2. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Yes, try cleaning from safe mode, Windows can not delete a file in use. Do some reading here, there are no Nortons fans here. Expensive, yearly renewal and a cpu and memory hog. It works, but so do free alternatives like Zone Alarm and AVG Anti-Virus. I am a fan of formatting if you have data backed up or nothing you need because you can format in an hour and average complete system cleaning of spyware and viruses can take 3 hours. Your call.

    If you format, read this thread:
    http://forums.majorgeeks.com/showthread.php?t=44525
    Good advice on preventing it from happening again.

    If you want to try removing the infection start here:
    http://forums.majorgeeks.com/showthread.php?t=35407

    ... and let us know!
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you decide you wish to remove the infection, after running the steps in th 35407 link MA gave to you, please do the following if you still have a problem.

    Please download "StartDreck", from here: http://www.niksoft.at/_data/startdreck.zip

    Unzip to its own folder and start the program,
    Press 'Config'
    Press 'Unmark All'
    Check the following boxes only:
    Registry -> Run Keys
    System/drivers> Running processes
    Press 'Ok'
    Press 'Save' and select the location to save the log file
    (default is the same folder as the application)

    Please attach the log in this thread.

    Then:
    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENTto your next message. (Do NOT copy/paste the log into your post).
     
  4. delarge

    delarge Private E-2

    Thankyou Gentlemen for taking the time to help me...

    having already followed the steps in 35407 i downloaded and ran startdreck and have attached the log file as requested

    cheers for your time
    Delarge
     

    Attached Files:

  5. delarge

    delarge Private E-2

    the hijack this log as requested
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    We will have to boot to an MS DOS prompt to work on fixing this problem.
    You should print or write these instuctions down because you will be offline and not running Windows while doing this. Please read thru all of the steps first and ask any questions you may have before beginning. Make sure you understand all steps before starting

    Click Start and select Shutdown and in the Window that comes up choose the one that says Restart the computer in MD-DOS mode.

    When it boots you will be at the command prompt (full screen) enter the below commands each followed by the enter key. Let me know if you have any problems or get any error messages during these steps (tell me the exact error message).

    Now in command prompt window do the following:
    cd C:\WINDOWS
    attrib -s -h -r SNPSTZ2.INI
    del SNPSTZ2.INI

    cd C:\WINDOWS\SYSTEM
    attrib -s -h -r DCAL.DLL
    del DCAL.DLL

    cd C:\WINDOWS\TEMP
    attrib -s -h -r se.dll
    del se.dll

    win

    After typing win and hitting enter your system will boot back to Windows. The very first thing you need to do after booting Windows is the following (make sure you do not run anything else):

    Run HijackThis and select the following lines and then click FIX

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O2 - BHO: (no name) - {C0277CA2-8202-450B-B97C-9E6C3FFC9052} - C:\WINDOWS\SYSTEM\DCAL.DLL
    O18 - Filter: text/html - {C660CCE9-BD13-475D-A70A-5768C53454F0} - C:\WINDOWS\SYSTEM\DCAL.DLL
    O18 - Filter: text/plain - {C660CCE9-BD13-475D-A70A-5768C53454F0} - C:\WINDOWS\SYSTEM\DCAL.DLL

    After clicking Fix, exit HJT.

    Now we need to Reset Web Settings:
    1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    Now reboot your PC again into normal mode and post a new HJT log. And tell us how things are working. And how all the steps went too. If the problems appears to have come back, also post a new StartDreck log.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds