Infestation causing fake sys popups,shutdowns

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by dtx, May 7, 2008.

  1. dtx

    dtx Private E-2

    My system - Windows XP Pro - sp1
    I use McAfee Personal Firewall plus.
    I did not have the automatic MS update on.

    After endless searching I found others who had similar infestations but not exactly the characteristics of the one I have. I am guessing this one is some variant of a sasser virus? I been the the MS site and looked over their sasser variations but each one shows what might appear in the registry and I do not find any of them in my registry.

    I realize now that there are a couple of MS security updates that I should have installed that might have protected me from this.

    Can somebody please help me remove this malware out of my system?


    About the messages
    A few days ago is when this all started.
    When I start up the system a fake Windows Security Center menu pops up on the desktop. It does not say there is any problem.
    It has a subtitle 'Security essentials' and under it are three third party listings for download and install.
    1. UltimateFixer. 2. SystemDefender 3. SysCleaner.
    Then there are several FAKE messages that separately pop up at random, whether I am working on the computer or it is just sitting idle. I do not have IE7. I use IE6.
    The shutdown popup has a 60 second countdown then shutsdown windows and restarts it unless I am there to cut if off with by running 'shutdown -a'.

    Another freaky thing this malware does is overlays a fake Free scan image over an existing image on any web page I might visit. The image flashes annoyingly to get attention. The virus sizes the image to match the size of the image it is overlaying.
    Those images link to a suspicious site - http://www.admtransit.com/


    Two examples of the flashing fake scan popup-

    It also deleted all of my prior saved System Restore points so I could not go back before all of this junk started happening.


    I downloaded and ran several detection programs to try and find it in my system but none did.
    Mcafee antivirus
    Spybot - Search & Destroy
    Protector Plus
    AVG 7.5
    SUPERAntiSPyware
    Spy Sweeper
     
    Last edited by a moderator: May 7, 2008
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. dtx

    dtx Private E-2

    Problems when trying to follow the Read & Run page prodecures...

    My Java version was out of date.
    When trying to download the current Sun Java I get a box - Getting File Information. Then a couple of minutes later another box pops up saying Internet Explorer cannot download. Internet Explorer was not able to open this Internet site. The requested site is either unvavailable or canot be found. Please try again later. I tried to download it for three days without success.


    Download and install CCleaner
    http://majorgeeks.com/download4191.html

    When the page trys to load it aborts with msg - Internet Explorer cannot open the Internet site http://majorgeeks.com/download4191.html. Operation aborted.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Have you tried downloading any of the other tools?

    If not, and since you have no restore point, Go to Bitdefender agree to the license and then select Scan. DO NOT CHANGE THE OPTIONS TO SHOW ALL FILES SCANNED. That will make your logs huge and we don't need to see clean files. Once Bitdefender completes the scan:

    Click-on the Detected Problems tab. Then select Click here to export the scan report

    When the window comes up to save the report, change the Save as type: box to Text (Tab Delimited) (*.txt) and then in the File name box enter change to bdscan then click save. This will save a file named bdscan.txt in whatever folder you are currently in when you save the file (take notice of where you are at so you can find it later). This bdcan.txt file will actually contain HTML code that we can easily view later while reviewing your log. All we have to do is rename the file to bdscan.html.
     
  5. dtx

    dtx Private E-2

    I was finally able to get back into this. Have to say these malware popups are depressing.

    I had forgot I disabled the windows installer earlier in case the virus was using it. I enabled it and was then able to update my Sun Java, and download the ccleaner from the ccleaner website.

    I ran the ccleaner as instructed in the Read & Run procedures.
    I then followed the Windows XP Cleaning Procedure.
    I still have the virus in the computer.
    I could not reinstall the SuperAntiSpyware program. Kept giving me an abnormal termination msg. But I downloaded and ran the others to create logs just as instructed.

    I do not have a SuperAntiSpyware log since I was not able to install the program.
    I am attaching three logs total...

    mbam-log-11-4-2006 (18-13-28).txt
    ComboFix.txt
    MGlogs.zip

    Tim, Let me know if you still want me to use Bitdefender.
    I await your next instructions. Thank you for your help.
     

    Attached Files:

  6. dtx

    dtx Private E-2

    After running those diagnostic programs I do not see any flashing anti-virus ad overlaying in my browser. But now along with the other problems, I have a windows security center incon in the system tray and I cannot get rid of it. It frequently pops up a balloon.
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The first thing you need to do is to re-run MalwareBytes and have it fix everything that it finds!

    Then run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from MalwareBytes.
     
  8. dtx

    dtx Private E-2

    I apologize for failing to follow the MalwareBytes instructions the first time.
    Okay yesterday I reran it according to instructions. Then the C:\MGtools\GetLogs.bat program

    Attached are the logs from those.

    After I ran the MalwareBytes things appeared to have been amazingly corrected. No more Windows Security Icon in the system tray thus no more ballons, no Windows Security popup after restart and no other fake error popups. But I was going to go to this thread to thank you and the explorer browser could not find this site like it was not online. Other sites I had accessed okay.

    THEN..... this morning(next day), my operating system was like hell again. This time there was an 'X' icon in the system tray and it produce a box that says 'Your computer is infected. Windows has detected spyware infection.'

    I could not open a blank Explorer browser screen. It would appear for a split second then close. I tried to open a text file and it would abort with the Explorer msg asking me if I wanted to send error report. My firewall would not work. When I tried to manually start it, it would abort with some weird error msg. I tried to run MSCONFIG and nothing would appear but only the hourglass for a few seconds. I tried to rerun the MalwareBytes detection program but no menu would appear and the program would terminate in a few seconds. Also could not execute other things.

    I did not try to get online without a firewall.

    I am now on my backup operating system on the other hard drive in the same computer. The virus is not here.
    I do not know what happened with my main operating system. Yesterday eve it had appeared everything was fixed but this morning ... disaster.

    One thing wierd I did notice in the main system even after the malwarebytes repair was the time and date in the systray. The time appeared as 24 hr military time and the date format was yyyy mm dd. I could not figure how to correct that.
    I do not know what to do next.
     

    Attached Files:

    Last edited: May 23, 2008
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not a problem....first question...did this happen after you ran CCLeaner Issues?

    Use WIndows explorer to find and delete:
    C:\WINDOWS\system32\winsy.exe

    Are the two logs from the infected system or the one you are on now?
     
  10. dtx

    dtx Private E-2

    In response to your last post....
    I belive I did rerun the ccleaner pgm prior to running Malwarebytes.
    I was in the backup system during my previous post but the logs I uploaded were created the night before that, when I was in the main infected system. So those logs are from the infected system only.
    ---------------------------------------
    At current I am back on the main system, the one that was infected. Since I was being blocked from doing much of anything yesterday, I went to Task Manager and closed several processes that I felt were not vital to the system. Then I went to Regional Options and corrected the time and date display format.
    After that Malwarebytes would run.

    I had ran Malwarebytes five times yesterday.
    (I restarted the system after each run)
    1. 53 infections detected
    2. 1 infection detected with this rerun
    3. 18 infections detected with this rerun after being online.
    4. 0 infections detected after immediate rerun.
    5. 2 infections detected with this rerun after going online for a very short time.

    Why does Malwarebytes keep detecting more infections after I rerun it over and over?
    I am using McAfee firewall when going online.
    I installed MS security update KB835732.
    Is there any other security updates from MS that I need?

    During all of this mbam reruns I had noticed in the Running Processes were several suspicious programs running that had numbers for names. They were stored in c:\windows\temp folder. I also found some temp files in the temp folder under documents and settings. I deleted all of those temp files. Apparently CCleaner did not deleted them.

    Attached with this post are the first three run logs of Malwarebytes that was ran yesterday.
     

    Attached Files:

  11. dtx

    dtx Private E-2

    Attached to this post is the fifth Malwarebytes run log which shows new infections from just going online for a few minutes.

    The fourth log was clean and showed zero infections so I did not attach it.

    After I get done with this post, I am going offline and run ccleaner then Malwarebytes pgm again to see what new infections I might have just picked up.
     

    Attached Files:

  12. dtx

    dtx Private E-2

    This post is after my last post and I went offline, ran mbam, and came back online. This attachment is from that run.
    It shows two infections which had entered in Windows\temp folder while visiting this site previously.
    As you see in the log the names appear to be in hexidecimal.
    CCleaner does not erase these files.
    There were also a couple of other similar files in that folder that mbam did not detect. So I deleted everything in that folder.
    Is it normal to get these type of files in that folder or should I is there some security in place that I should have to block it?

    I also emptied my recycle bin and turned off system restore so hopefully none of this mess has been left behind in the system.
    I am going to MS site to see if it says my system needs security updates.
     

    Attached Files:

  13. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.

    If you use Firefox browser

    * Click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    * Click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main ATF Cleaner menu to close the program.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file.

    CCleaner is good for a lot of things...but it does not remove all the temps.
     
  14. dtx

    dtx Private E-2

    ATF-cleaner downloaded and ran.

    Note: when running MGtools\GetLogs.Bat I get an error msg...
    ProcessDll.exe - Application Error
    X The application failed to initialize properly (0xc0000135). Click ok OK to terminate application.
     

    Attached Files:

  15. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please disable all anti-virus and anti-spyware programs while we do the following:

    Open notepad and copy and paste the following text in the quote box into the window:
    Save this as fix.bat
    Choose to save as all files.
    Doubleclick fix.bat and let the program run.
    A small black dos window will flash, this is normal.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    As soon as we are sure you are malware free, you need to install the windows updates!
     
  16. dtx

    dtx Private E-2

    I had got tied up with other work but finally got back into this. I was running the Malwarebytes pgm to keep deleting the reocurring infections.
    ---------------------------------------------
    I followed the instructions on your last post.
    I ran the avenger.exe and rebooted after it ran.
    I could not get back onto the system. I repeatedly tried to startup the computer but when it tried to get onto Windows XP it kept giving me the following message with a blue background:

    Stop: c000021a (Fatal System Error)
    Initialization terminated status OXc0000034
    system shutdown


    I am now on my backup system on the other harddrive.
    I am able to access the main C: harddrive of the troublesome windows system. I see the avenger.txt log. I also see other files that Avenger looked like it created.... cleanup.bat, cleanup.exe, zip.exe.
    I am attaching the 'avenger.txt' file and the 'cleanup.bat' file for you to look at. (The uploader said the cleanup.bat was invalid so I converted it to a text file then uploaded it).

    I do not know how to get back onto the main system.
     

    Attached Files:

  17. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you can access it:

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file.

    Tell me what is happening.
     
  18. dtx

    dtx Private E-2

    I had not proceeded to running C:\MGtools\GetLogs.bat because I could not get back into the main system after rebooting. I did not think it would work properly if I ran it from my backup system as it will look for logs in only in the system I am currently in.

    As I am in the backup system now, it refers to my secondary hard drive as drive 'C' and the primary as drive 'E'.

    When in the infected system the primary hard drive is letter 'C'.

    So I just ran the E:MGtools\GetLogs.bat while I am in the backup Windows system since I cannot enter the infected system. Please keep in mind the drive letter assignments while looking at MGlogs.zip. It may have pulled info from the backup system instead of the one that we are trying to disinfect.
     

    Attached Files:

  19. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    There are two services still showing in that log.....and did you allow it to run to completion?
     

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