Infested Computer

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by RadicalAG, Jan 2, 2009.

  1. RadicalAG

    RadicalAG Private E-2

    Huge thanks in advance guys, you're doing a great service here. Came home from work and my computer was completely locked, so I restarted it, and as soon as it came on, it became bogged down with popups and ended up locking up, so I couldn't do anything. Restarted in safe mode, managed to run Spybot in safe mode and Avast's before startup scan. That cleaned it up enough for me to at least start the computer in normal mode. However, in normal mode I didn't have access to my task bar or desktop icons, so I ran everything from the task manager. After I used superantispyware, I could use my taskbar and desktop again, so I uninstalled Avast (because I know you only want one on at a time.) Also of note, Spybot keeps getting registry changes and I keep denying them, but one has popped up that I can't deny. Should I be allowing them? Other than that, everything went realatively smoothly. Computer is in a usable state right now.
     

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  2. RadicalAG

    RadicalAG Private E-2

    Next post.
     

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  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Why did you uninstall Avast? Now you have no antivirus program installed!

    First you must disable Spybot's Teatimer as requested in the READ & RUN ME. See this: How to disable Spybot's TeaTimer

    You need to stop saving files in the C:\Program Files root folder. They do not belong here and this is not a safe place to save them. Only folders from programs that are installed should appear here. Create a folder for your Downloads somewhere else.
    Code:
    2008-08-07 19:38 0 ----a-w c:\documents and settings\Owner.YOUR-1BC968E400\jagex_runescape_preferences.dat
    2007-09-17 05:51 6,018,096 ----a-w c:\program files\FirefoxSetup2.0.0.6.exe
    2007-07-01 20:06 31,277,320 ----a-w c:\program files\[u]0[/u]60313_nVidia_2000xp.exe
    2007-06-22 08:34 3,924,392 ----a-w c:\program files\DivXWebPlayerInstaller.exe
    2007-04-14 09:08 18,895,728 ----a-w c:\program files\Install_Messenger.exe
    2007-04-05 05:13 336,417 ----a-w c:\program files\GCLiteSetup14.exe
    2007-03-09 04:58 6,469,352 ----a-w c:\program files\avgas-setup-7.5.0.50.exe
    2007-01-29 05:02 395,332,599 ----a-w c:\program files\wr_installer_101406.exe
    2007-01-29 04:20 51,444 ----a-w c:\program files\AA28FullInstaller_BitTorrent.exe.torrent
    2007-01-25 08:00 26,087 ----a-w c:\program files\viewpointkiller.zip
    2007-01-25 07:57 6,701 ----a-w c:\program files\messengerdisable.zip
    2007-01-25 07:54 13,170,312 ----a-w c:\program files\jre-6-windows-i586.exe
    2006-11-29 02:23 2,255,816 ----a-w c:\program files\mp3wav.exe
    2006-08-20 07:41 1,919,628 ----a-w c:\program files\Cosmos_Win.zip
    2006-08-20 06:48 126,478 ----a-w c:\program files\sct4131.zip
    2006-08-05 08:02 251,986,437 ----a-w c:\program files\WRInstaller.exe
    2006-07-27 07:45 8,715,352 ----a-w c:\program files\Install_AIM.exe
    Uninstall the below old versions of software:
    HijackThis 1.99.1
    Java(TM) 6 Update 2
    Spybot - Search & Destroy 1.4

    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

    Now run Ccleaner!

    Now goto this link Using MGtools and download the new version of MGtools.exe from the black bold print link in the first sentence. Overwrite your previous MGtools.exe file with this one.

    Run MGtools.exe then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  4. RadicalAG

    RadicalAG Private E-2

    I can't seem to find the uninstall for HJT 1.99.1, only HJT 2.0.2. Found that version of it on my computer, but there wasnt an uninstall executable. Put Avast back on. Think I did everything ok, turned off the protection for the Combofix like it said I think.
     

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  5. RadicalAG

    RadicalAG Private E-2

    Also forgot to add that my computer is running normally, thiugh I know not to trust it completely because I've had viruses on my computer when it was fine.
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    We have a little more to do.


    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O20 - Winlogon Notify: rqRKDUKc - C:\WINDOWS\

    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now run Ccleaner!

    Now goto this link Using MGtools and download the new version of MGtools.exe from the black bold print link in the first sentence. Overwrite your previous MGtools.exe file with this one.

    Run MGtools.exe then attach the below logs:
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  7. RadicalAG

    RadicalAG Private E-2

    It was successfully merged with the registry. My computer is running as good as ever now. Thanks for the help so far.
     

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  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Your logs are clean.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     

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