Infostealer.Gampass problem keeps persisting. Please help!!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by kadnam, Jun 4, 2008.

  1. kadnam

    kadnam Private E-2

    Hi

    I have recently played the windows "Internet Checkers" and "Internet Reversi" games and after which I think my system is infected with "Infostealer.Gampass".
    I had AntiVir installed and many pop ups would notify about the virus/malware.
    It was very difficult just to close all the pop ups that kept coming(Antivir guard was ON). Later I had uninstalled Antivir and installed Symantec Antivirus. Symantec could detect the problem but didnot remove it completely either. Whenever the file real-time protection is ON, I get the antivirus notifications which is annoying. Once it showed that about 4000 files are infected.


    I have followed all the steps given in "Read Me" and I think the problem has mitigated but the virus alerts keep popping up. The system is comparatively better than before running the scans.

    I am attaching the log files here.

    Please help me with this issue. I have found this forum really helpful in many ways. Thanks in advance.
     

    Attached Files:

  2. kadnam

    kadnam Private E-2

    Attaching the MGlogs.zip.

    In the text file, I have copied the message that appears on the pop ups. There are 4 messages that keep appearing with minor changes(eg. 5[1].gif, 6[1].gif and so on)

    Please help me with this issue.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please re-run MalwareBytes and this time have it fix all that it finds.

    Then run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file.
     
  4. kadnam

    kadnam Private E-2

    Hi,

    Thanks for the reply.
    I have been spending so much of time to remove this malware issue.
    I will format my system and follow the instructions to surf safely.
    I realized "Prevention is better than Cure" :)

    -kadnam
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need not reformat....we can get you clean without going through an entire re-installation of all your programs and the loss of your files.
     

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