IntelAMTPP.dll failed to load - suspicious of online repair options

I've been getting this error for a while and ignoring it, but had a problem yesterday that encouraged me to fix it. I'm not finding a whole lot of info online - there's a RegUtility tool that had a bad writeup. I also found PCFixKit_Setup.exe but not a lot about it online - one site said it was 'probably' OK to run. Any advice?

 

Don't run fixits from unknown sites.
You need to post the brand and exact model of computer you are using as well as what version of windows. That way we can check put the hardware on your computer and point you to the proper driver for your version of windows.

 

It's a Hewlett Packard, model p6210y running Windows 7. Thanks.

 

If this is your computer http://h10025.www1.hp.com/ewfrf/wc/...egory&cc=us&dlc=en&lc=en&product=4006020#N352
I'm not sure why it complains about Intel. It has an AMD, not Intel processor. It also has nVidia graphics. So you should not have that Intel dll trying to run at startup.

The Intel AMT is for a different model HP and a notebook, not a desktop. This computer has Intel rather than AMD.
http://h20565.www2.hp.com/portal/si...=en&cc=us&sp4ts.oid=3688870&swItem=ob_63028_2


Did you download a driver that you should not have?

 

Certainly not intentionally - I do notice the dll file it complains about not finding is in a Canon directory under AppData/Local....I'm pretty sure this error started coming up after getting rid of something with Malwarebytes, but cannot be absolutely sure.

 

Look at what is running at startup. You might be able to disable the Canon entries and stop the error from appearing.

I have an HP printer and disabled the utility from running at startup. I never have a problem using the printer and it I feel the need to go into the utilities, I can get to them through the Program files.

 

Oh, the printer definitely starts a utility automatically. Sound logical, thanks.

 

Actually, this site:
http://www.official-drivers.com/installer/?seed=canon&gclid=CMX80aW0wrwCFZRr7Aod7xkAMg
has a utility that looks for Canon printer drivers and installs them - wouldn't that be worth a try?

 

Is your printer working properly? If so, you don't need a driver for the printer.