Internet explorer keeps closing and popups

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by purplecity11, Jun 14, 2013.

  1. purplecity11

    purplecity11 Private E-2

    Hi, internet explorer keeps closing on its own. I keep getting popups. I have adware.gameplaylab and pup.funmoods. Can you help me?
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:


    • [RUN][ZeroAccess] HKLM\[...]\Run : IndexTray.exe ("C:\Program Files (x86)\Sharp\Sharpdesk\IndexTray.exe" /n [-][x]) -> FOUND

    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Do not reboot your computer yet.

    Now rerun Hitman and have it remove all the PUP's.

    Reboot and rescan with both RogueKiller and Hitman and attach those logs as well.

    Tell me how things are running now.
     
  3. purplecity11

    purplecity11 Private E-2

    Hi,

    Sorry it took so long to respond. I was away for the weekend. Here are the new logs after I ran the scans. I am still getting popups and internet explorer is closing messages.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What are all these temp files on your C: drive:
    Code:
    C:\11EB.tmp
    ----a-w                 0 2013-06-07 14:42:46  C:\14EC.tmp
    ----a-w                 0 2013-06-10 20:20:13  C:\155F.tmp
    ----a-w                 0 2013-06-07 14:42:46  C:\1687.tmp
    ----a-w                 0 2013-06-13 15:27:41  C:\1A07.tmp
    ----a-w                 0 2013-06-13 15:27:41  C:\1A28.tmp
    ----a-w                 0 2013-06-10 20:30:05  C:\1CFD.tmp
    ----a-w                 0 2013-06-10 20:30:05  C:\1F24.tmp
    ----a-w                 0 2013-06-10 20:30:06  C:\214B.tmp
    ----a-w                 0 2013-06-07 14:42:51  C:\26EE.tmp
    ----a-w                 0 2013-06-13 14:01:57  C:\272F.tmp
    ----a-w                 0 2013-06-07 14:42:51  C:\29EF.tmp
    ----a-w                 0 2013-06-13 19:03:35  C:\2A25.tmp
    ----a-w                 0 2013-06-13 19:03:35  C:\2A46.tmp
    ----a-w                 0 2013-06-10 20:30:11  C:\34CD.tmp
    ----a-w                 0 2013-06-10 18:43:09  C:\35F0.tmp
    ----a-w                 0 2013-06-10 18:43:09  C:\3601.tmp
    ----a-w                 0 2013-06-10 20:30:12  C:\38C8.tmp
    ----a-w                 0 2013-06-07 14:42:56  C:\3C92.tmp
    ----a-w                 0 2013-06-13 16:06:04  C:\3DB6.tmp
    ----a-w                 0 2013-06-13 16:06:04  C:\3F32.tmp
    ----a-w                 0 2013-06-13 16:06:04  C:\4040.tmp
    ----a-w                 0 2013-06-10 20:30:16  C:\490B.tmp
    ----a-w                 0 2013-06-10 18:42:56  C:\4DA.tmp
    ----a-w                 0 2013-06-13 16:06:09  C:\5097.tmp
    ----a-w                 0 2013-06-12 18:43:34  C:\5177.tmp
    ----a-w                 0 2013-06-12 18:43:35  C:\52F2.tmp
    ----a-w                 0 2013-06-13 16:06:09  C:\5389.tmp
    ----a-w                 0 2013-06-12 18:43:35  C:\5401.tmp
    ----a-w                 0 2013-06-10 20:20:09  C:\584.tmp
    (Partial list)

    Plus you need to clean out the multitude of Temps in your temp folder. So run CCLeaner.

    I am not finding any other malware.

    Have you installed a pop-up blocker?
     

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