Internet running slow - Logs Posted

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by herbz100, Apr 18, 2011.

  1. herbz100

    herbz100 Private E-2

    In the last few weeks my internets been running slower. I have gone through the the instructions in regards to virus removing and logs..

    I have windows 7 64bit

    Thanks
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your problems may not be due to malware but we will dig a little deeper before deciding.

    Did your problems begin before or after you installed ScanQuery which ComboFix deleted?

    You should goto Add/Remove Programs and see if you can complete the uninstall of ScanQuery 1.0 build 117 powered by FIRST SEARCHBAR

    Also uninstall Conduit Engine

    I also suggest that you uninstall Vuze Remote Toolbar

    You are several thousand database versions and at least 4 program versions out of date with Malwarebytes. You need to run Malwarebytes and first select Update to update to the current version and database. You may need to update the database again after the program is updated since you are extremely out of date. Then run a new scan and attach the new log just to be safe.

    Now download TDSSKiller from Kaspersky to your directly onto your Desktop
    • Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor. )
    • If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123tdk.com).
    • Allow the application to run if prompted by Windows or any security programs you have installed
    • It will start the scan and run rather quickly and will notify you of whether anything is found or not.
    • Follow the instructions to delete/quarantine if asks you what to do when if finds something.
    • Whether an infection is found or not, a log file should be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\MGlogs.zip
     
  3. herbz100

    herbz100 Private E-2

    Thanks for the reply... I have done the following as you have mentioned and attached the following logs.

    Thanks
     

    Attached Files:


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