Is it completely safe to remove all with this name: mssvces.exe ?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Paulsen, Jul 6, 2005.

  1. Paulsen

    Paulsen Private E-2

    Hello.
    I have a problem, and it its that this mssvces.exe is running. I think it has something to do with some other nasty things i had on the computer.
    I run Tune up, and it find it many places, but i am not sure if it safe to remove it in all those places. Is there a part of the windows system that has the same name? Or can i remove it from all found places, without doing any harm to the system?Thank you so much for helping.
    Paulsen
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    This is a trojan. You should really follow the steps in our cleanup procedures. I'll give them below.

    Please follow the steps below:

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps below:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     

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