Is this machine clean (Computer run slow)

Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode


If you do not use Windows Messenger Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.


Re run Hitman and have it remove Potential Unwanted Programs.


Fix items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate this 1 detection:

• [V1][SUSP PATH] TopArcadeHits.job : C:\Documents and Settings\boris spektor\Local Settings\Application Data\TopArcadeHits\updater.exe [x] -> FOUND

Place a checkmark next to each of these items, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Reboot the machine.




Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the area. Do not include the word Code.

Code:

:Files
C:\Documents and Settings\boris spektor\Local Settings\Application Data\Conduit
C:\Documents and Settings\boris spektor\Local Settings\Application Data\Strongvault
C:\Documents and Settings\boris spektor\Local Settings\Application Data\Strongvault Online Backup
C:\Documents and Settings\boris spektor\Local Settings\Application Data\SySaver
C:\Documents and Settings\AI_RecycleBin
C:\WINDOWS\Tasks\SpeedUpMyPC.job
C:\Documents and Settings\boris spektor\Local Settings\Application Data\TopArcadeHits

:reg
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{3CF0B4AF-55BA-44EA-A40A-07DE07B69F57}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]

:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it in your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

I want all the Rocketfuel, SpeedupmyPC, Conduit items gone, Hitman labels them as Potential Unwanted Programs.

 

Just continue on.

 

Replace the OTM step with the below and then continue on.

OK, you can manually delete these:

• C:\Documents and Settings\boris spektor\Local Settings\Application Data\Conduit
• C:\Documents and Settings\boris spektor\Local Settings\Application Data\Strongvault
• C:\Documents and Settings\boris spektor\Local Settings\Application Data\Strongvault Online Backup
• C:\Documents and Settings\boris spektor\Local Settings\Application Data\SySaver
• C:\Documents and Settings\AI_RecycleBin
• C:\WINDOWS\Tasks\SpeedUpMyPC.job
• C:\Documents and Settings\boris spektor\Local Settings\Application Data\TopArcadeHits

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

 

You can ask about that in the software forum. Let's do this:

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

 

You may have to copy your stuff from C:\Documents and Settings\boris spektor but this is topic for the software forum. You should post about it in the software forum and then return here to finish up.

Or you could take a look at this: How do I... recover a damaged Windows XP user profile?

 

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

• O4 - HKUS\S-1-5-18\..\RunOnce: [SpUninstallDeleteDir] rmdir /s /q "C:\WINDOWS\system32\config\systemprofile\Application Data\SearchProtect" (User 'SYSTEM')
• O4 - HKUS\.DEFAULT\..\RunOnce: [SpUninstallDeleteDir] rmdir /s /q "C:\WINDOWS\system32\config\systemprofile\Application Data\SearchProtect" (User 'Default user')

After clicking Fix exit HJT.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the area. Do not include the word Code.

Code:

:Files
C:\Documents and Settings\AI_RecycleBin
C:\WINDOWS\system32\config\systemprofile\Application Data\SearchProtect
C:\Documents and Settings\LocalService\Local Settings\Application Data\SearchProtect

:reg
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"SpUninstallDeleteDir"=-

:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it in your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Delete these yourself, manually.

• C:\Documents and Settings\AI_RecycleBin
• C:\WINDOWS\system32\config\systemprofile\Application Data\SearchProtect
• C:\Documents and Settings\LocalService\Local Settings\Application Data\SearchProtect

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.


Now continue on with whatever else came after the OTM step please.

 

Yes, you can download it here. Revo Uninstaller This is non malware related, but do let me know how you get on.

 

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the area. Do not include the word Code.

Code:

:Files
C:\WINDOWS\system32\config\systemprofile\Application Data\SearchProtect
C:\Documents and Settings\LocalService\Local Settings\Application Data\SearchProtect

:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it in your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.


Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

 

Download The Avenger by Swandog469, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

 

Can you see these folders?

• C:\WINDOWS\system32\config\systemprofile\Application Data\SearchProtect
• C:\Documents and Settings\LocalService\Local Settings\Application Data\SearchProtect

Are you able to rename them?

 

No idea. That's topic for the software forum.

I'll ask Chaslang about those folders.

In the mean time, is everything running ok?

 

Nope. As I said before, one for the software forum. We'll see what Chas says about those folders, in the mean time, just carry on and surf around as usual.

 

Well hopefully yes, if not you will have to relay the info back to the laptop owners.

 

No it means that you are not looking in the correct place one possibly due to what Kestrel13! posted. One folder is:

C:\Documents and Settings\NetworkService\Local Settings\Application Data\SearchProtect

It was not the LocalService folder.

I do not see the below in your MGlogs.zip file

C:\WINDOWS\system32\config\systemprofile\Application Data\SearchProtect

It was probably already gone.

 

Just final steps to do. (Sorry, I'm smack bang in the middle of moving house!)

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
3. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
5. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
   
7. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
   
   
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

Nope! It reported the correct information. At one point earlier in your logs, it showed the below existed:

C:\Documents and Settings\LocalService\Local Settings\Application Data\SearchProtect

But then after some other fixes had been run, it was now

C:\Documents and Settings\NetworkService\Local Settings\Application Data\SearchProtect

And when you and Kestrel13! were looking the LocalService version, it was no longer there to remove. You needed to remove the one in the NetworkService location which is what MGtools showed.

And for the other folder which was the below

C:\WINDOWS\system32\config\systemprofile\Application Data\SearchProtect

It was not there at all for you to delete at all. It was only registry entry that mentioned this folder as seen in your early HijackThis log. The folder did not exist though.