Is TV tuner device driver causing my crash?

Discussion in 'Software' started by marksou, Dec 19, 2006.

  1. marksou

    marksou Private E-2

    Hi,

    I've got a new Acer Aspire Core 2 Duo 1.66 GZ with 1GB RAM and a Nvidia GeForce Go 7300 graphics card. I bought a MSI Mega Sky 580 USB Digital TV tuner for it that includes a basic remote control. Twice when using the remote the system has blue screened and re-booted. When I don't use the remote, I don't seem to have any problems. I was asked to run Memtest86 to check the ram - 8 passes reported no errors. Chkdsk also came back with no problems. I think the problem may lie with the tv tuner driver - bdacap.sys.

    Can someone confirm my suspicions, or is something else causing the crash.

    Cheers

    Code:
    Opened log file 'c:\debuglog.txt'
    
    Microsoft (R) Windows Debugger  Version 6.6.0007.5
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [F:\Documents\work\programs\Mini121406-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
    Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 2600.xpsp.050928-1517
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
    Debug session time: Thu Dec 14 21:01:21.812 2006 (GMT+0)
    System Uptime: 0 days 1:26:49.562
    Loading Kernel Symbols
    ............................................................................................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    ...........................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 100000D1, {4, 2, 1, f6bcbc2e}
    
    Unable to load image bdacap.sys, Win32 error 2
    *** WARNING: Unable to verify timestamp for bdacap.sys
    *** ERROR: Module load completed but symbols could not be loaded for bdacap.sys
    Probably caused by : ks.sys ( ks!CKsQueue::DeleteStreamPointer+c4 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v;r;kv;lmtn;.logclose;q
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 00000004, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, value 0 = read operation, 1 = write operation
    Arg4: f6bcbc2e, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS:  00000004 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    ks!CKsQueue::DeleteStreamPointer+c4
    f6bcbc2e 894804          mov     dword ptr [eax+4],ecx
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    LAST_CONTROL_TRANSFER:  from f6bcb1e4 to f6bcbc2e
    
    STACK_TEXT:  
    f7addd28 f6bcb1e4 00afee20 00000000 f7addd54 ks!CKsQueue::DeleteStreamPointer+0xc4
    f7addd38 b653ec3f 858b9f20 b62cbe00 858cf8b8 ks!KsStreamPointerDelete+0x15
    WARNING: Stack unwind information not available. Following frames may be wrong.
    f7addd54 b653e635 00000000 85841e10 b6543081 bdacap+0xc3f
    f7addd7c 805378d9 85899a48 00000000 86dc0da8 bdacap+0x635
    f7adddac 805ce7ce 85899a48 00000000 00000000 nt!ExpWorkerThread+0xef
    f7addddc 8054524e 805377ea 00000001 00000000 nt!PspSystemThreadStartup+0x34
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    ks!CKsQueue::DeleteStreamPointer+c4
    f6bcbc2e 894804          mov     dword ptr [eax+4],ecx
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  ks!CKsQueue::DeleteStreamPointer+c4
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: ks
    
    IMAGE_NAME:  ks.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  41107ef8
    
    FAILURE_BUCKET_ID:  0xD1_W_ks!CKsQueue::DeleteStreamPointer+c4
    
    BUCKET_ID:  0xD1_W_ks!CKsQueue::DeleteStreamPointer+c4
    
    Followup: MachineOwner
    ---------
    
    eax=00000000 ebx=806e4830 ecx=86afeebc edx=00000000 esi=858b9ee8 edi=86afee20
    eip=f6bcbc2e esp=f7addd1c ebp=f7addd28 iopl=0         nv up ei pl zr na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
    ks!CKsQueue::DeleteStreamPointer+0xc4:
    f6bcbc2e 894804          mov     dword ptr [eax+4],ecx ds:0023:00000004=????????
    ChildEBP RetAddr  Args to Child              
    f7addd28 f6bcb1e4 00afee20 00000000 f7addd54 ks!CKsQueue::DeleteStreamPointer+0xc4 (FPO: [Non-Fpo])
    f7addd38 b653ec3f 858b9f20 b62cbe00 858cf8b8 ks!KsStreamPointerDelete+0x15 (FPO: [Non-Fpo])
    WARNING: Stack unwind information not available. Following frames may be wrong.
    f7addd54 b653e635 00000000 85841e10 b6543081 bdacap+0xc3f
    f7addd7c 805378d9 85899a48 00000000 86dc0da8 bdacap+0x635
    f7adddac 805ce7ce 85899a48 00000000 00000000 nt!ExpWorkerThread+0xef (FPO: [Non-Fpo])
    f7addddc 8054524e 805377ea 00000001 00000000 nt!PspSystemThreadStartup+0x34 (FPO: [Non-Fpo])
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
    start    end        module name
    804d7000 806e2000   nt       ntkrpamp.exe Thu Sep 29 00:35:19 2005 (433B28B7)
    806e2000 80702c80   hal      halmacpi.dll Thu Sep 29 00:35:25 2005 (433B28BD)
    b6513000 b653d180   kmixer   kmixer.sys   Wed Jun 14 09:47:45 2006 (448FCD31)
    b653e000 b6573280   bdacap   bdacap.sys   Tue Feb 14 09:24:19 2006 (43F1A1C3)
    b6574000 b6585000   int15    int15.sys    Wed Oct 01 06:29:49 2003 (3F7A664D)
    b6585000 b6587e00   BdaSup   BdaSup.SYS   Wed Aug 04 07:10:11 2004 (41107DC3)
    b68e5000 b68e8ae0   aswRdr   aswRdr.SYS   Mon Sep 25 16:39:25 2006 (4517F82D)
    b69d5000 b69d8a00   kbdhid   kbdhid.sys   Wed Aug 04 06:58:33 2004 (41107B09)
    b8b54000 b8b5cd80   HIDCLASS HIDCLASS.SYS Wed Aug 04 07:08:18 2004 (41107D52)
    b8d6c000 b8d88100   ssoftnt4 ssoftnt4.sys Wed Nov 12 11:45:50 2003 (3FB21D6E)
    b8f19000 b8f6a480   srv      srv.sys      Mon Aug 14 11:34:39 2006 (44E051BF)
    b8fd7000 b8fd9580   hidusb   hidusb.sys   Fri Aug 17 22:02:16 2001 (3B7D8658)
    b90ab000 b90eb280   HTTP     HTTP.sys     Fri Mar 17 00:33:09 2006 (441A03C5)
    b90ec000 b90ff180   epm_shd  epm-shd.sys  Mon Jan 03 03:16:12 2005 (41D8B8FC)
    b9308000 b931d580   aswMon2  aswMon2.SYS  Fri Sep 08 18:28:09 2006 (4501A829)
    b936e000 b939a400   mrxdav   mrxdav.sys   Wed Aug 04 07:00:49 2004 (41107B91)
    b99db000 b99ef400   wdmaud   wdmaud.sys   Wed Jun 14 10:00:44 2006 (448FD03C)
    bad04000 bad07900   ndisuio  ndisuio.sys  Tue Jun 21 02:52:55 2005 (42B772F7)
    bf800000 bf9c1180   win32k   win32k.sys   Thu Oct 06 01:05:44 2005 (43446A58)
    bf9c2000 bf9d3580   dxg      dxg.sys      Wed Aug 04 07:00:51 2004 (41107B93)
    bf9d4000 bfd98f80   nv4_disp nv4_disp.dll Thu Jan 19 17:32:13 2006 (43CFCD1D)
    f3d6d000 f3d84480   dump_atapi dump_atapi.sys Wed Aug 04 06:59:41 2004 (41107B4D)
    f3d85000 f3df3a00   mrxsmb   mrxsmb.sys   Fri May 05 10:41:42 2006 (445B1DD6)
    f3df4000 f3e1ea00   rdbss    rdbss.sys    Fri May 05 10:47:55 2006 (445B1F4B)
    f3e1f000 f3e40d00   afd      afd.sys      Wed Aug 04 07:14:13 2004 (41107EB5)
    f3e41000 f3e68c00   netbt    netbt.sys    Wed Aug 04 07:14:36 2004 (41107ECC)
    f3e91000 f3eb1f00   ipnat    ipnat.sys    Wed Sep 29 23:28:36 2004 (415B3714)
    f3eb2000 f3f09d80   tcpip    tcpip.sys    Thu Apr 20 12:51:47 2006 (444775D3)
    f3f0a000 f3f1c400   ipsec    ipsec.sys    Wed Aug 04 07:14:27 2004 (41107EC3)
    f3f65000 f3f6cb80   usbccgp  usbccgp.sys  Wed Aug 04 07:08:45 2004 (41107D6D)
    f402d000 f4139000   lv321av  lv321av.sys  Mon Jun 19 20:20:22 2006 (4496F8F6)
    f4139000 f4382f80   lvmvdrv  lvmvdrv.sys  Mon Jun 19 20:14:32 2006 (4496F798)
    f43bf000 f43c1900   Dxapi    Dxapi.sys    Fri Aug 17 21:53:19 2001 (3B7D843F)
    f43d3000 f44e56c0   AGRSM    AGRSM.sys    Mon Dec 12 21:08:40 2005 (439DE6D8)
    f44e6000 f4934000   RtkHDAud RtkHDAud.sys Mon Jul 24 09:14:59 2006 (44C48183)
    f6934000 f6955700   portcls  portcls.sys  Tue Mar 16 18:58:17 2004 (40574E49)
    f6956000 f69a3ca0   btaudio  btaudio.sys  Tue Jan 17 18:21:49 2006 (43CD35BD)
    f69b8000 f69ba120   Hotkey   Hotkey.SYS   Mon Apr 28 04:27:04 2003 (3EAC9F88)
    f69cc000 f69ff200   update   update.sys   Wed Aug 04 06:58:32 2004 (41107B08)
    f6a00000 f6a30100   rdpdr    rdpdr.sys    Wed Aug 04 07:01:10 2004 (41107BA6)
    f6a31000 f6a41e00   psched   psched.sys   Wed Aug 04 07:04:16 2004 (41107C60)
    f6ad2000 f6ae1900   Cdfs     Cdfs.SYS     Wed Aug 04 07:14:09 2004 (41107EB1)
    f6ae2000 f6af8680   ndiswan  ndiswan.sys  Wed Aug 04 07:14:30 2004 (41107EC6)
    f6af9000 f6bc4800   btkrnl   btkrnl.sys   Tue Jan 17 18:18:20 2006 (43CD34EC)
    f6bc5000 f6be7680   ks       ks.sys       Wed Aug 04 07:15:20 2004 (41107EF8)
    f6be8000 f6c16dc0   SynTP    SynTP.sys    Sat Dec 17 00:15:06 2005 (43A3588A)
    f6c17000 f6c27800   sdbus    sdbus.sys    Wed Aug 04 07:07:47 2004 (41107D33)
    f6c28000 f6c4f980   tifm21   tifm21.sys   Thu Jun 23 15:16:06 2005 (42BAC426)
    f6c50000 f6c72e80   USBPORT  USBPORT.SYS  Wed Aug 04 07:08:34 2004 (41107D62)
    f6c73000 f6dcfa00   w39n51   w39n51.sys   Sun Nov 27 15:36:05 2005 (4389D265)
    f6dee000 f6deeb80   Null     Null.SYS     Fri Aug 17 21:47:39 2001 (3B7D82EB)
    f6e3a000 f6e3ac00   audstub  audstub.sys  Fri Aug 17 21:59:40 2001 (3B7D85BC)
    f6e66000 f6e79480   Rtenicxp Rtenicxp.sys Wed Nov 16 08:08:15 2005 (437AE8EF)
    f6e8e000 f6eb3000   HDAudBus HDAudBus.sys Sat Jan 08 01:07:15 2005 (41DF3243)
    f6eb7000 f6eb9280   rasacd   rasacd.sys   Fri Aug 17 21:55:39 2001 (3B7D84CB)
    f6edb000 f6eee780   VIDEOPRT VIDEOPRT.SYS Wed Aug 04 07:07:04 2004 (41107D08)
    f6eef000 f7264e60   nv4_mini nv4_mini.sys Thu Jan 19 17:39:41 2006 (43CFCEDD)
    f72c2000 f72c5c80   mssmbios mssmbios.sys Wed Aug 04 07:07:47 2004 (41107D33)
    f72e6000 f72ee360   aswTdi   aswTdi.SYS   Mon Sep 25 16:39:01 2006 (4517F815)
    f72f6000 f7301e00   STREAM   STREAM.SYS   Wed Aug 04 07:07:58 2004 (41107D3E)
    f7306000 f7314000   lvusbsta lvusbsta.sys Mon Jun 19 20:16:14 2006 (4496F7FE)
    f7336000 f7344100   usbhub   usbhub.sys   Wed Aug 04 07:08:40 2004 (41107D68)
    f7356000 f7364d80   sysaudio sysaudio.sys Wed Aug 04 07:15:54 2004 (41107F1A)
    f7366000 f736f480   NDProxy  NDProxy.SYS  Fri Aug 17 21:55:30 2001 (3B7D84C2)
    f7386000 f73a0580   Mup      Mup.sys      Wed Aug 04 07:15:20 2004 (41107EF8)
    f73a1000 f73cda80   NDIS     NDIS.sys     Wed Aug 04 07:14:27 2004 (41107EC3)
    f73ce000 f73e4780   KSecDD   KSecDD.sys   Wed Aug 04 06:59:45 2004 (41107B51)
    f73e5000 f7408000   Fastfat  Fastfat.sys  Wed Aug 04 07:14:15 2004 (41107EB7)
    f7408000 f7419f00   sr       sr.sys       Wed Aug 04 07:06:22 2004 (41107CDE)
    f741a000 f7439780   fltMgr   fltMgr.sys   Mon Aug 21 10:14:57 2006 (44E97991)
    f743a000 f7465d80   dac2w2k  dac2w2k.sys  Fri Aug 17 21:52:13 2001 (3B7D83FD)
    f7466000 f747ee00   adpu160m adpu160m.sys Wed May 30 10:18:22 2001 (3B14BADE)
    f747f000 f7496480   atapi    atapi.sys    Wed Aug 04 06:59:41 2004 (41107B4D)
    f7497000 f74ae800   SCSIPORT SCSIPORT.SYS Wed Aug 04 06:59:39 2004 (41107B4B)
    f74af000 f74d4700   dmio     dmio.sys     Wed Aug 04 07:07:13 2004 (41107D11)
    f74d5000 f74f3880   ftdisk   ftdisk.sys   Fri Aug 17 21:52:41 2001 (3B7D8419)
    f74f4000 f7511480   pcmcia   pcmcia.sys   Wed Aug 04 07:07:45 2004 (41107D31)
    f7512000 f7522a80   pci      pci.sys      Wed Aug 04 07:07:45 2004 (41107D31)
    f7523000 f7550d80   ACPI     ACPI.sys     Wed Aug 04 07:07:35 2004 (41107D27)
    f7652000 f765ac00   isapnp   isapnp.sys   Fri Aug 17 21:58:01 2001 (3B7D8559)
    f7662000 f7670e80   ohci1394 ohci1394.sys Wed Aug 04 07:10:05 2004 (41107DBD)
    f7672000 f767f000   1394BUS  1394BUS.SYS  Wed Aug 04 07:10:03 2004 (41107DBB)
    f7682000 f768c500   MountMgr MountMgr.sys Wed Aug 04 06:58:29 2004 (41107B05)
    f7692000 f769ec80   VolSnap  VolSnap.sys  Wed Aug 04 07:00:14 2004 (41107B6E)
    f76a2000 f76afe80   aic78xx  aic78xx.sys  Thu May 10 21:23:40 2001 (3AFAF8CC)
    f76b2000 f76ba180   ql10wnt  ql10wnt.sys  Fri Aug 17 21:52:14 2001 (3B7D83FE)
    f76c2000 f76cbe00   ql1240   ql1240.sys   Fri Aug 17 21:52:14 2001 (3B7D83FE)
    f76d2000 f76df780   aic78u2  aic78u2.sys  Thu May 10 21:23:41 2001 (3AFAF8CD)
    f76e2000 f76eaf80   ultra    ultra.sys    Fri Aug 17 21:52:19 2001 (3B7D8403)
    f76f2000 f76fbd80   ql1080   ql1080.sys   Fri Aug 17 21:52:18 2001 (3B7D8402)
    f7702000 f770df80   ql1280   ql1280.sys   Fri Aug 17 21:52:16 2001 (3B7D8400)
    f7712000 f771d100   ql12160  ql12160.sys  Fri Aug 17 21:52:18 2001 (3B7D8402)
    f7722000 f772ae00   disk     disk.sys     Wed Aug 04 06:59:53 2004 (41107B59)
    f7732000 f773e200   CLASSPNP CLASSPNP.SYS Wed Aug 04 07:14:26 2004 (41107EC2)
    f7742000 f774c080   sisagp   sisagp.sys   Wed Aug 04 07:07:42 2004 (41107D2E)
    f7752000 f775c500   viaagp   viaagp.sys   Wed Aug 04 07:07:42 2004 (41107D2E)
    f7762000 f776d580   gagp30kx gagp30kx.sys Wed Aug 04 07:07:43 2004 (41107D2F)
    f7772000 f777c700   alim1541 alim1541.sys Wed Aug 04 07:07:40 2004 (41107D2C)
    f7782000 f778c800   amdagp   amdagp.sys   Wed Aug 04 07:07:42 2004 (41107D2E)
    f7792000 f779c580   agp440   agp440.sys   Wed Aug 04 07:07:40 2004 (41107D2C)
    f77a2000 f77acf80   agpCPQ   agpCPQ.sys   Wed Aug 04 07:07:42 2004 (41107D2E)
    f77c2000 f77cad00   intelppm intelppm.sys Wed Aug 04 06:59:19 2004 (41107B37)
    f77d2000 f77dee00   i8042prt i8042prt.sys Wed Aug 04 07:14:36 2004 (41107ECC)
    f77e2000 f77ec380   imapi    imapi.sys    Wed Aug 04 07:00:12 2004 (41107B6C)
    f77f2000 f77fe180   cdrom    cdrom.sys    Wed Aug 04 06:59:52 2004 (41107B58)
    f7802000 f7810080   redbook  redbook.sys  Wed Aug 04 06:59:34 2004 (41107B46)
    f7812000 f781a700   wanarp   wanarp.sys   Wed Aug 04 07:04:57 2004 (41107C89)
    f7822000 f782a700   netbios  netbios.sys  Wed Aug 04 07:03:19 2004 (41107C27)
    f7842000 f784a880   Fips     Fips.SYS     Sat Aug 18 02:31:49 2001 (3B7DC585)
    f7862000 f786e880   rasl2tp  rasl2tp.sys  Wed Aug 04 07:14:21 2004 (41107EBD)
    f7872000 f787c200   raspppoe raspppoe.sys Wed Aug 04 07:05:06 2004 (41107C92)
    f7882000 f788dd00   raspptp  raspptp.sys  Wed Aug 04 07:14:26 2004 (41107EC2)
    f7892000 f789a900   msgpc    msgpc.sys    Wed Aug 04 07:04:11 2004 (41107C5B)
    f78a2000 f78abf00   termdd   termdd.sys   Wed Aug 04 06:58:52 2004 (41107B1C)
    f78c2000 f78d0b80   drmk     drmk.sys     Wed Aug 04 07:07:54 2004 (41107D3A)
    f78d2000 f78d8200   PCIIDEX  PCIIDEX.SYS  Wed Aug 04 06:59:40 2004 (41107B4C)
    f78da000 f78de900   PartMgr  PartMgr.sys  Sat Aug 18 02:32:23 2001 (3B7DC5A7)
    f78e2000 f78e6a80   sparrow  sparrow.sys  Fri Dec 08 17:40:58 2000 (3A311D2A)
    f78ea000 f78f0780   asc      asc.sys      Fri Aug 17 21:51:58 2001 (3B7D83EE)
    f78f2000 f78f6380   mraid35x mraid35x.sys Fri Aug 17 21:52:11 2001 (3B7D83FB)
    f78fa000 f78fe880   i2omp    i2omp.sys    Wed Aug 04 07:00:49 2004 (41107B91)
    f7902000 f7909f80   symc8xx  symc8xx.sys  Fri Dec 08 17:40:59 2000 (3A311D2B)
    f790a000 f7910ee0   sym_hi   sym_hi.sys   Tue Mar 20 05:51:22 2001 (3AB6EFDA)
    f7912000 f79197e0   sym_u3   sym_u3.sys   Tue Mar 20 05:36:17 2001 (3AB6EC51)
    f791a000 f791fc00   ABP480N5 ABP480N5.SYS Fri Aug 17 21:51:59 2001 (3B7D83EF)
    f7922000 f7927780   asc3350p asc3350p.sys Fri Aug 17 21:52:01 2001 (3B7D83F1)
    f792a000 f792eee0   dpti2o   dpti2o.sys   Tue Mar 20 19:07:16 2001 (3AB7AA64)
    f7932000 f7938aa0   perc2    perc2.sys    Mon Apr 23 11:51:37 2001 (3AE40939)
    f793a000 f7940560   hpn      hpn.sys      Mon Apr 23 11:51:37 2001 (3AE40939)
    f7942000 f7946de0   PxHelp20 PxHelp20.sys Wed Jan 12 19:55:13 2005 (41E580A1)
    f797a000 f797e180   LVPrcMon LVPrcMon.sys Mon Jun 19 20:23:13 2006 (4496F9A1)
    f79b2000 f79b7000   usbuhci  usbuhci.sys  Wed Aug 04 07:08:34 2004 (41107D62)
    f79ba000 f79c0800   usbehci  usbehci.sys  Wed Aug 04 07:08:34 2004 (41107D62)
    f79c2000 f79c8000   kbdclass kbdclass.sys Wed Aug 04 06:58:32 2004 (41107B08)
    f79ca000 f79cfa00   mouclass mouclass.sys Wed Aug 04 06:58:32 2004 (41107B08)
    f79d2000 f79d9000   GEARAspiWDM GEARAspiWDM.sys Mon Aug 07 18:11:27 2006 (44D7743F)
    f79da000 f79de880   TDI      TDI.SYS      Wed Aug 04 07:07:47 2004 (41107D33)
    f79e2000 f79e6580   ptilink  ptilink.sys  Fri Aug 17 21:49:53 2001 (3B7D8371)
    f79ea000 f79ee080   raspti   raspti.sys   Fri Aug 17 21:55:32 2001 (3B7D84C4)
    f79f2000 f79f9580   Modem    Modem.SYS    Wed Aug 04 07:08:04 2004 (41107D44)
    f7a12000 f7a18180   HIDPARSE HIDPARSE.SYS Wed Aug 04 07:08:15 2004 (41107D4F)
    f7a1a000 f7a1f200   vga      vga.sys      Wed Aug 04 07:07:06 2004 (41107D0A)
    f7a22000 f7a26a80   Msfs     Msfs.SYS     Wed Aug 04 07:00:37 2004 (41107B85)
    f7a2a000 f7a31880   Npfs     Npfs.SYS     Wed Aug 04 07:00:38 2004 (41107B86)
    f7a32000 f7a37b00   Aavmker4 Aavmker4.SYS Mon Sep 25 16:37:48 2006 (4517F7CC)
    f7a3a000 f7a3e500   watchdog watchdog.sys Wed Aug 04 07:07:32 2004 (41107D24)
    f7a5a000 f7a5f7a0   btserial btserial.sys Tue Jan 17 18:19:46 2006 (43CD3542)
    f7a62000 f7a65000   BOOTVID  BOOTVID.dll  Fri Aug 17 21:49:09 2001 (3B7D8345)
    f7a66000 f7a68480   compbatt compbatt.sys Fri Aug 17 21:57:58 2001 (3B7D8556)
    f7a6a000 f7a6d700   BATTC    BATTC.SYS    Fri Aug 17 21:57:52 2001 (3B7D8550)
    f7a6e000 f7a70d80   ACPIEC   ACPIEC.sys   Fri Aug 17 21:57:55 2001 (3B7D8553)
    f7a72000 f7a75f80   hotcore2 hotcore2.sys Tue Oct 24 01:07:23 2006 (453D593B)
    f7a76000 f7a79680   UBHelper UBHelper.sys Fri Dec 17 09:00:25 2004 (41C2A029)
    f7a7a000 f7a7da80   cpqarray cpqarray.sys Fri Aug 17 21:52:05 2001 (3B7D83F5)
    f7a7e000 f7a81200   aha154x  aha154x.sys  Fri Aug 17 21:51:59 2001 (3B7D83EF)
    f7a82000 f7a85f80   symc810  symc810.sys  Fri Dec 08 17:40:59 2000 (3A311D2B)
    f7a86000 f7a89980   dac960nt dac960nt.sys Fri Aug 17 21:52:13 2001 (3B7D83FD)
    f7a8a000 f7a8cf00   amsint   amsint.sys   Fri Aug 17 21:52:01 2001 (3B7D83F1)
    f7a8e000 f7a91a00   asc3550  asc3550.sys  Fri Aug 17 21:51:56 2001 (3B7D83EC)
    f7a92000 f7a95e80   ini910u  ini910u.sys  Fri Aug 17 21:52:07 2001 (3B7D83F7)
    f7a96000 f7a99680   cbidf2k  cbidf2k.sys  Fri Aug 17 21:52:06 2001 (3B7D83F6)
    f7b1e000 f7b20280   wmiacpi  wmiacpi.sys  Wed Aug 04 07:07:39 2004 (41107D2B)
    f7b32000 f7b35700   CmBatt   CmBatt.sys   Wed Aug 04 07:07:39 2004 (41107D2B)
    f7b3a000 f7b3c580   ndistapi ndistapi.sys Fri Aug 17 21:55:29 2001 (3B7D84C1)
    f7b52000 f7b53b80   kdcom    kdcom.dll    Fri Aug 17 21:49:10 2001 (3B7D8346)
    f7b54000 f7b55100   WMILIB   WMILIB.SYS   Fri Aug 17 22:07:23 2001 (3B7D878B)
    f7b56000 f7b57480   aliide   aliide.sys   Fri Aug 17 21:51:54 2001 (3B7D83EA)
    f7b58000 f7b59a00   cmdide   cmdide.sys   Fri Aug 17 21:51:51 2001 (3B7D83E7)
    f7b5a000 f7b5b380   toside   toside.sys   Fri Aug 17 21:51:52 2001 (3B7D83E8)
    f7b5c000 f7b5d500   viaide   viaide.sys   Wed Aug 04 06:59:42 2004 (41107B4E)
    f7b5e000 f7b5f580   intelide intelide.sys Wed Aug 04 06:59:40 2004 (41107B4C)
    f7b60000 f7b61700   dmload   dmload.sys   Fri Aug 17 21:58:15 2001 (3B7D8567)
    f7b62000 f7b63e00   cd20xrnt cd20xrnt.sys Fri Aug 17 21:52:04 2001 (3B7D83F4)
    f7b64000 f7b65580   perc2hib perc2hib.sys Mon Apr 23 11:51:37 2001 (3AE40939)
    f7b66000 f7b67280   USBD     USBD.SYS     Fri Aug 17 22:02:58 2001 (3B7D8682)
    f7b68000 f7b69800   NTIDrvr  NTIDrvr.sys  Tue Dec 21 20:33:14 2004 (41C8888A)
    f7b6a000 f7b6b100   swenum   swenum.sys   Wed Aug 04 06:58:41 2004 (41107B11)
    f7b70000 f7b72000   i2omgmt  i2omgmt.SYS  Wed Aug 04 07:00:50 2004 (41107B92)
    f7b72000 f7b73f00   Fs_Rec   Fs_Rec.SYS   Fri Aug 17 21:49:37 2001 (3B7D8361)
    f7b74000 f7b75080   Beep     Beep.SYS     Fri Aug 17 21:47:33 2001 (3B7D82E5)
    f7b76000 f7b77080   mnmdd    mnmdd.SYS    Fri Aug 17 21:57:28 2001 (3B7D8538)
    f7b78000 f7b79080   RDPCDD   RDPCDD.sys   Fri Aug 17 21:46:56 2001 (3B7D82C0)
    f7b7a000 f7b7b100   dump_WMILIB dump_WMILIB.SYS Fri Aug 17 22:07:23 2001 (3B7D878B)
    f7ba4000 f7ba5380   MSPQM    MSPQM.sys    Wed Aug 04 06:58:39 2004 (41107B0F)
    f7bf2000 f7bf3500   MSPCLOCK MSPCLOCK.sys Wed Aug 04 06:58:38 2004 (41107B0E)
    f7c1a000 f7c1ad00   pciide   pciide.sys   Fri Aug 17 21:51:49 2001 (3B7D83E5)
    f7c1b000 f7c1bd80   OPRGHDLR OPRGHDLR.SYS Fri Aug 17 21:57:55 2001 (3B7D8553)
    f7d46000 f7d46d00   dxgthk   dxgthk.sys   Fri Aug 17 21:53:12 2001 (3B7D8438)
    f7d7c000 f7d7d000   epm_psd  epm-psd.sys  Mon Jul 19 21:10:49 2004 (40FC2AC9)
    
    Unloaded modules:
    b92d8000 b92dc000   MPE.sys 
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    bad18000 bad1b000   SLIP.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    b65ed000 b65f1000   MPE.sys 
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    b8bc8000 b8bcb000   SLIP.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    b64ce000 b64f1000   aec.sys 
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    b6bed000 b6c18000   kmixer.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    b998d000 b99b8000   kmixer.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f7da9000 f7daa000   drmkaud.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    b99b8000 b99db000   aec.sys 
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    bab70000 bab7d000   DMusic.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f78b2000 f78c0000   swmidi.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f7b8c000 f7b8e000   splitter.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    b94db000 b94eb000   Serial.SYS
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f7832000 f783b000   processr.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f6ebb000 f6ebf000   kbdhid.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f7a0a000 f7a0f000   Cdaudio.SYS
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f6ebf000 f6ec2000   Sfloppy.SYS
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f7a02000 f7a07000   Flpydisk.SYS
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f79fa000 f7a01000   Fdc.SYS 
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f7356000 f7364000   lvusbsta.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f7376000 f7384000   lvusbsta.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f78b2000 f78c0000   lvusbsta.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f7852000 f7860000   lvusbsta.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f7842000 f7850000   lvusbsta.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f7832000 f7840000   lvusbsta.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f7822000 f7830000   lvusbsta.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    f7812000 f7820000   lvusbsta.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    Closing open log file c:\debuglog.txt
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Do you have latest driver from MSI for this device?

    Have you unplugged all USB devices apart from the USB TV device?

    Tried a different USB Port?



    All I have read about this is that quite a few people are having same issue, no resolutions I have come across as yet.
     
  3. marksou

    marksou Private E-2

    Hi Halo, thanks for the response.

    My answers are:

    1. Yes
    2. Yes
    3. Yes

    I have been trying to get some response out of the MSI forums, but it seems their techies don't want to post in there!

    Guess I'll just have to ignore the remote, as I'm convinced this is causing the problem.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds