iSearch Toolbar infection

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Moose89, Nov 12, 2006.

  1. Moose89

    Moose89 Private E-2

    I've been continually suffering from popups of the random advertising and Winfixer variety.

    Norton detects it, can't get rid of it. It's instructions for removal don't work.

    Ad-aware does nothing except clean out advertisement cookies over and over.

    VundoFix for the Winfixer infection seems to work, but it always seems to come back.

    Help?
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi,

    Best option in this case is to run the guide below step by step in the order laid out and attach th erequested logs once you have finished,


    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.


    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy - ONLY IF you were not able to run Windows Defender
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  3. Moose89

    Moose89 Private E-2

    Ran everything.
     

    Attached Files:

  4. Moose89

    Moose89 Private E-2

    Aaaaand...
     

    Attached Files:

  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Download Pocket KillBox
    • Save it to your desktop or a place easy to find.
    • Do not run it yet
    Now scan with HijackThis and check the boxes for the following entries:
    ( Make sure ALL browser windows are closed when you click FIX )

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

    O2 - BHO: (no name) - {C392E05C-0899-4C81-A9F2-81953D033475} - C:\WINDOWS\addins\rsvs.dll

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup

    O20 - Winlogon Notify: rsvs - C:\WINDOWS\addins\rsvs.dll

    Again, make sure ALL browser windows are closed when you click FIX.

    Now, Please boot into Safe Mode, be sure you have the Viewing of Hidden Files & Folders Enabled per the tutorial. Now, navigate to and DELETE the following if they should remain:

    C:\RECYCLER <-- Delete everything in this folder.

    Next, run CCleaner to clean up cookies and temp files.

    Locate PocketKillbox
    (Procede with this step even if they do not show in blue)

    Now, Copy and Paste C:\WINDOWS\addins\rsvs.dll into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\system32\ymoqqkwi.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click YES and allow your PC to reboot.

    • If you get an error message about Pending Operations, just reboot your computer manually.

    After you complete the above, REBOOT and proceed with the rest of this fix...

    Next Reset Web Settings & Default Security Settings

    To Reset Web Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK

    To Default Security Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites.

    Note for IE 7 users:
    Select Internet Options, then the Advanced Tab and then the Reset button under Reset Internet Explorer Settings.

    Finally, I would like you to flush your System Restore points. Please follow the instructions in the below:

    • Disable and Re-enable System Restore

    • Turn OFF System Restore to flush any bad Restore Points.

    • Then, follow the instructions at the bottom of the linked page to Re-enable the Restore Utility which will create a fresh restore point.
    After you complete the above reboot once more and then scan with HijackThis and attach the new log.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now. Also please attach a fresh HJT log.
     
  6. Moose89

    Moose89 Private E-2

    Did everything as said. Rebooted and reset web settings and security.

    Went back on IE to try the "Disable and Re-enabled Restore.

    Then a popup:
    59.148.220.121/apache2-default/cs/1.html

    A link similar (if not the same) to ones I've seen previously.


    Attached is the HJT log, and I notice rsvs.dll which seems to be the main problem.

    Followed your directions exactly, but these are the results:
     

    Attached Files:

    Last edited by a moderator: Nov 13, 2006
  7. Moose89

    Moose89 Private E-2

    Oh, another thing. I didn't see the folder C:\RECYCLER on my hard drive at all.
     
  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Okay let's start by downloading two tools we will need:

    - Process Explorer 10.21

    - Pocket KillBox

    Extract them to there own folder somewhere that you will be able to locate them later.

    Reboot in Safe Mode (do not open any other processes)

    - Run Process Explorer

    In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

    Once you see this screen click on each instance of rsvs.dll once and then click the kill button. After you have killed all of the rsvs.dll's under winlogon click ok. (If you do not find the dll, just continue on.)

    Next double click on explorer.exe and again click once on each instance of rsvs.dll and kill it.

    Now just exit Process Explorer.

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: (no name) - {68EDB713-4C98-4937-9467-BB48B1897B7A} - C:\WINDOWS\addins\rsvs.dll
    O20 - Winlogon Notify: rsvs - C:\WINDOWS\addins\rsvs.dll

    Now run Pocket Killbox:
    Choose Tools > Delete Temp Files and click OK.

    Run Killbox.exe. Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note many of the file list below may not exist but we need to check for them anyway.


    C:\WINDOWS\SYSTEM32\svsr.ini
    C:\WINDOWS\SYSTEM32\svsr.ini2
    C:\WINDOWS\SYSTEM32\svsr.bak
    C:\WINDOWS\SYSTEM32\svsr.bak1
    C:\WINDOWS\SYSTEM32\svsr.bak2
    C:\WINDOWS\SYSTEM32\svsr.tmp
    C:\WINDOWS\addins\rsvs.dll

    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

    After reboot post a new HJT log.
     
  9. Moose89

    Moose89 Private E-2

    Looked at the log, don't see rsvs.dll, which is a good start.

    I'll let you know how things are.
     

    Attached Files:

  10. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your log looks good, are you having any further problems?
     

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