I've attached the scan logs

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by lisaschon, Jul 7, 2008.

  1. lisaschon

    lisaschon Private E-2

    Whilst I am not getting all the error messages now, my internet does not work. I get: Generic Host process for Win32 Services - ntall.dll error

    I am also being told that the internet is not connected and that I have RAS installed.

    Initially I could access the internet after I completed the scans but then I lost control of everything - like it was taken over.

    I have attached the scans and it would be really appreciated if you could take a look and see if anything is obvious to you.

    I really do appreciate the help this forum is giving.
     

    Attached Files:

  2. lisaschon

    lisaschon Private E-2

    Re: I've attached the scan logs no. 2

    Here is the last scan
     

    Attached Files:

    • log.txt
      File size:
      72.7 KB
      Views:
      1
  3. lisaschon

    lisaschon Private E-2

    Don't worry about looking through the scans. I got so fed up I wiped the lot out. I am sure that it was long overdue anyway. My poor old system has been chugging along for quite a while now and needed a spring clean.

    Thank you everyone for your help and comments - you are a fantastic helpful lot.

    Lisa
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Sorry we did not have time to get to your post yesterday. Since you reinstalled, you should work thru the below to help avoid future malware problems.

    How to Protect yourself from malware!
     
  5. lisaschon

    lisaschon Private E-2


    I have done that, thank you.

    I didn't expect you to inspect the logs that quickly, it was just after battling with the thing for days - I reached the end of my tether and took drastic action. I made sure that I followed you instructions on making it as safe as possible though.

    Everyone on this forum does a great job and very much appreciated. I certainly know where to come when I need to look something up or for good advice on an issue. That's one good hing to come of my problems - I found this forum!
    :)
    Lisa
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome Lisa. Surf safely.
     

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