Keep getting searc-h popups? HELP!!!!!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by budahsmoka, Nov 11, 2005.

  1. budahsmoka

    budahsmoka Private E-2

    I keep getting popups from loads of different sites including searc-h, cash-coupon and all sorts. Problem started when i downloaded a crack and diddnt scan it :rolleyes: then i was flooded with all sorts of viruses and spyware including spysheriff. Ive got rid of all it now but cant get rid of these goddamn popups and they keep interupting the matrix:path of neo(excellent game)
    SO CAN SOMEONE PLEASE HELP!!!!!
    have followed all the standard removal guidelines(in safe mode too)
    heres the hijack log

    • Edit by bjgarrick: Unrequested, Inline HJT log removed!
     
    Last edited by a moderator: Nov 11, 2005
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MajorGeeks.com, please follow the steps below:

    [​IMG] Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    [​IMG] Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    [​IMG]After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    [​IMG] Downloading, Installing, and Running HijackThis
     
  3. budahsmoka

    budahsmoka Private E-2

    Hi bjgarrick thanx for the reply
    I was able to download all the tools AND update them(including the optional ones) and i used Kaspersky On-line Scanner and it found a LOT but didnt remove it(shall i post the log) im running the online trojan scan now.
    Then in safe mode i used ccleaner then ad-aware se then spybot and then microsoft antispyware(sorry cant remember what they found), even used CWShredder and Kill2me.
    I then booted in normal mode and still POPUPS will post the other(proper) hijack log after ive done it all again.
     
  4. budahsmoka

    budahsmoka Private E-2

    i did it all again, ad-aware didnt find anything(guess it removed it all before) neither did microsoft antispyware.
    Obviously still got the popups.
    the online trojan scan found this
    C:\program files\internet explorer\BTOE Shared Files\btwebcontrol.dll but didnt remove it

    here is the NEW hijack log
    http://forum.majorgeeks.com/attachment.php?attachmentid=25105&stc=1
    hijackthis.log

    and here is the Kaspersky On-line Scanner log http://forum.majorgeeks.com/attachment.php?attachmentid=25106&stc=1
    scan.txt

    HOPE U CAN HELP
     

    Attached Files:

  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please download Spy Sweeper
    • Click the link above to download the program.
    • Install it. Once the program is installed, it will open.
    • It will prompt you to update to the latest definitions, click Yes.
    • Once the definitions are installed, click Options on the left side.
    • Click the Sweep Options tab.
    • Under What to Sweep please put a check next to the following:
      • Sweep Memory
      • Sweep Registry
      • Sweep Cookies
      • Sweep All User Accounts
      • Enable Direct Disk Sweeping
      • Sweep Contents of Compressed Files
      • Sweep for Rootkits
      • Please UNCHECK Do not Sweep System Restore Folder.
    • Click Sweep Now on the left side.
    • Click the Start button.
    • When it's done scanning, click the Next button.
    • Make sure everything has a check next to it, then click the Next button.
    • It will remove all of the items found.
    • Click Session Log in the upper right corner, copy everything in that window.
    • Click the Summary tab and click Finish.
    • Paste the contents of the session log you copied into notepad and save it as spysweeper.txt and attach it to your next post along with a fresh HJT log.
     
  6. budahsmoka

    budahsmoka Private E-2

    here are the logs u requested

    spysweeper.txt

    hijackthis.log


    the first time i used spysweeper it froze my computer completeley when it was deleting the files and i had to turn off my comp. but it worked the second time
     

    Attached Files:

  7. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Download this trial version of Ewido Security Suite

    • Install ewido security suite
    • Launch ewido, there should be an icon on your desktop double-click it.
    • The program will have a window come up. One of the buttons on the left is to Update. Click the Update button.and then Start the Update. The update will start and a progress bar will show the updates being installed.
    • After it completes the update, click the Scanner button

    Now exit Ewido. Now print the below instructions or save them locally because I want you do have no browsers opened and also have no connection to the internet (unplug your cable) while doing the below.

    Okay, reboot into safe mode and follow the steps below. (If you have any problems at all trying to get into safe mode to complete these steps, just run them in normal boot mode and make sure you tell me when you come back.)

    Open up Ewido and do the following:


    • Click on Scanner
    • Then click Settings
    • Under What to Scan? Select Scan every file
    • Then click OK
    • Click on Complete System Scan and the scan will start.
    • Let the program scan the machine
    While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.

    Once the scan has completed, there will be a button located on the bottom of the screen named Save report


    • Click Save report
    • Save the report to your desktop or anyplace you will be able to find it to upload here.
    Reboot into normal mode and reconnect to the internet.

    Come back here and post the Ewido Scan Report along with a fresh HJT log.
     
  8. budahsmoka

    budahsmoka Private E-2

    YAY the popups are gone THANK YOU. but i will still post the logs and will be very grateful if you could help me get rid of any other spyware i might have.

    Ewido

    Hijack

    Once again thank you very much ;)
     

    Attached Files:

  9. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please look in Add or Remove Programs for the following and Uninstall them if found:

    Ewido

    Spy Sweeper



    Now scan with HijackThis and Check the Boxes for the following:

    Make sure All Browser Windows are Closed when you Click FIX.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank

    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

    O4 - HKCU\..\Run: [uoou] C:\PROGRA~1\COMMON~1\uoou\uooum.exe
    O4 - Startup: The Matrix_ Path of Neo Registration.lnk = C:\Documents and Settings\The Machine\Local Settings\Temp\{19AC897E-8F63-45AE-A2E7-D39B8429E235}\{E571E8B1-9771-465D-9DE0-3B A2D1BDAE99}\ATR1.exe

    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

    Again, make sure All Browser Windows are Closed when you Click FIX.

    NOW:
    Please boot into Safe Mode with the Viewing of Hidden Files & Folders Enabled and navigate to and DELETE the following if they should remain:

    C:\Program Files\Common Files\uoou ←–– Delete this whole folder if it exist!

    NEXT:
    Run CCleaner to clean up cookies and temp files.

    Run full scans with Ad-Aware SE & Spybot S&D and have both programs fix what they find.
    Note: Remember to get all updates before doing the scans.

    Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.

    After you complete the above, Reboot to Normal Windows and procede with the below...

    FINAL STEP

    Reset Web Settings & Default Security Settings:


    To Reset Web Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK


    To Default Security Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites.

    After you complete the above, reboot and let me know how things are running.
     
  10. budahsmoka

    budahsmoka Private E-2

    Hi
    did all that you said and the scans found nothing.
    there seem to be nothing wrong and my computer is going faster :)
    THANK YOU VERY MUCH FOR ALL YOUR HELP :cool:
     
  11. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please attach a fresh HJT log from normal mode to confirm your clean.
     
  12. budahsmoka

    budahsmoka Private E-2

    Attached Files:

  13. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your log is clean, are you having any further problems?
     
  14. budahsmoka

    budahsmoka Private E-2

    No problems, thanks to you :)
    THANK YOU FOR ALL YOUR HELP :cool:
     
  15. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert


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