Laptop EXTREMELY SLOW and will not connect to internet

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by misslaura1987, May 8, 2009.

  1. misslaura1987

    misslaura1987 Private E-2

    I removed a decent amount of malware following the cleaning procedure but this laptop is still ridiculously slow and will not connect to the internet...logs are attached. All programs were manually updated.
    - While running MGTools the following error message popped up:

    ProcessDll.exe Common Language Runtime Debugging Services

    "Application has generated an exception that could not be handled.

    Process id=0xd78 (3448), Thread id=0x25 (604).

    Click OK to terminate the application.
    Click CANCEL to debug the application."


    Of course I clicked CANCEL to debug and got this:

    ProcessDll.exe - No debugger found.

    "Registered JIT debugger is not available. An attempt to launch a JIT debugger with the following command resulted in an error code of 0x2 (2). Please check computer settings.

    cordbg.exe !a 0xd78

    Click on Retry to have the process wait while attaching a debugger manually.
    Click on Cancel to abort the JIT debug request."


    Since I don't have this debugger they speak of I clicked cancel.



    P.S. Thought I had already switched to normal startup before I did the cleaning and later discovered that I did not so I ran the cleaners again in normal startup mode and found no threats so I just attached the old logs.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Total Physical Memory 256.00 MB
    Available Physical Memory 54.01 MB

    Your logs are clean. Put some RAM in it!

    You need to post in the software forum for your other issues.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds