Latest Flash Player 11 won't Install

Discussion in 'Software' started by training4life, Mar 23, 2013.

  1. training4life

    training4life Sergeant

    Hello! The latest Flash Player 11 won't install in my laptop. It keeps on saying I don't have enough permission even though I'm already using an administrator account. Please help! :(
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    What Windows version and Service Pack are you using?

    Download and install from HERE and see if that works.

    Possible is your security software could block an install so disable your security and then try and install.
     
  3. pwillener

    pwillener MajorGeek

    It is also possible that some Flash Player components cannot be removed due to permission problems.

    Follow the clean install instructions here http://forums.adobe.com/thread/928315 then reinstall.
     
  4. pwillener

    pwillener MajorGeek

    DavidGP: do you know why MG only lists the Flash Player ActiveX for Internet Explorer, but not the Flash Player plugin for other browsers like Firefox?
     
  5. oma

    oma MajorGeek

  6. pwillener

    pwillener MajorGeek

    Thank you, Oma! I used Search, but only found the IE version.
     
  7. training4life

    training4life Sergeant

    Thank you so much for all the response.

    @DavidGP I have Windows Vista Home Premium Service Pack 2.

    Results:
    What I did is I followed @pwillener advise to uninstall the previous Flash Player. I downloaded both the IE version and other browser version of the latest Flash Player. I was able to download this file: install_flash_player_11_active_x.msi BUT cannot download this one: install_flash_player_11_plugin.msi. I've attached the screenshot of the error.


    [​IMG]

    By the way, I forgot which is which for IE and for other browser.
    What to do? :(
     
    Last edited: Mar 24, 2013
  8. plodr

    plodr Major Geek Super Extraordinaire

    Not sure why yours ends in msi. I always download an exe file
    This is for IE on Vista
    Code:
    http://download.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_11_active_x.exe
    and this for all other browsers
    Code:
    http://download.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_11_plugin.exe
     
  9. training4life

    training4life Sergeant

    I'll try to install this.
     
  10. training4life

    training4life Sergeant

    Could anyone please help me? Still can't download. :(
     
  11. plodr

    plodr Major Geek Super Extraordinaire

    Is your problem that you can't download or you can't install?
     
  12. training4life

    training4life Sergeant

    Ooops... I mean I can't install it.
     
  13. pwillener

    pwillener MajorGeek

  14. training4life

    training4life Sergeant

    Tried uninstalling it. It still won't work. It says I don't have enough permission to install it.
     
  15. pwillener

    pwillener MajorGeek

    You must either be logged in as an Administrator user, or right-click on the downloaded installer and select Run as Administrator.

    If you still have the same problem when doing that, can you post the FlashInstall.log file in C:\Windows\system32\Macromed\Flash as an attachment?
     
  16. training4life

    training4life Sergeant

    Tried installing it as an Administrator. Here's the copy of the FlashInstall.log. Hope you can help me! :cry
     

    Attached Files:

  17. training4life

    training4life Sergeant

    :cry Just want to bump this thread. Oh please help. :crybaby
     
  18. theefool

    theefool Geekified

    Okay, just to be sure, can you do the following:
    Click start, then type in cmd (press enter)
    net user %username% > blah.txt (press enter)
    notepad blah.txt (press enter)
    post it here.

    also, you could try ninite.com
    check the addons you wnat, and click download.
     
  19. pwillener

    pwillener MajorGeek

    Thank you for the FlashInstall.log file. But this is very weird: the last entry in that log is from 2011.

    This means that neither the uninstaller nor the installer did anything.

    Please provide the info that thefool has requested.
     
  20. training4life

    training4life Sergeant

    Thanks for your reply! Will do it later once I got home! Will give you feedback. Thanks again!
     
  21. theefool

    theefool Geekified

    The thing I posted, just will provide proof that you are indeed an admin on that computer.
     
  22. training4life

    training4life Sergeant

    Here's the requested file.
     

    Attached Files:

    • blah.txt
      File size:
      847 bytes
      Views:
      2
  23. training4life

    training4life Sergeant

    I tried downloading it from Ninite.com. I got this results from browsing YouTube, kindly see attached.


    Please help me! :(
     

    Attached Files:

  24. training4life

    training4life Sergeant

    Despite having the OK status, I still got this in my browser.
     

    Attached Files:

  25. theefool

    theefool Geekified

  26. training4life

    training4life Sergeant

    Here's the result. See attached image. Followed your instruction very carefully.

    What do you mean by UAC? I set mine as an Administrator.
     

    Attached Files:

    • img.jpg
      img.jpg
      File size:
      54.8 KB
      Views:
      2
  27. plodr

    plodr Major Geek Super Extraordinaire

  28. training4life

    training4life Sergeant

    After following carefully the instructions, here's the status of my flash in Firefox.
     

    Attached Files:

  29. training4life

    training4life Sergeant

    After deleting all Flash folders and files and deleting most of my adobe software, I successfully installed Flash Player.
     

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