lenovo 3000 n100 xp install - keyboard not working

Hi. I was just given a Lenovo 3000 n100 (prod. i.d.# - 97684JU) laptop that had crashed. If I can fix it, it's mine. Yay!

Problem: Keyboard does not work. It has a fresh install of XP with Service pack 2 - which I believe was taken off a disk labelled XP Pro Svc pk 2, w/sata drivers for gateway - key preloaded - which was in dvd drive.

In device manager under other devices there is a list of devices marked as uninstalled drivers -
3 base system devices,
fingerprint sensor,
foxconn bluetooth 2.0 plus EDR,
Network Controller
PCI Device
SM Bus Controller
Video Controller
Video Controller (VGA Compatible)

The registered to in properties of My Computer has all the symbols for two lines. I have figured by trial and error that the keyboard is not working. USB keyboard and mouse do work.

I have a XP Pro cd, version 2002, unopened that I can use to reinstall the operating system.

Have read the previous threads here with problem similar to mine about drivers to install for networking and bluetooth.

My question: should I download all Lenovo drivers to a flash drive, and do I need anything special during install?

will computer recognize usb keyboard and mouse if i am formatting and reinstalling opsys?

I am thinking that maybe with the disk they used that may be the reason why the keyboard does not work.

thanks for the help here.

 

I can't seem to find that model on Lenovo site. Does the label on the bottom describe it as 3000 n100 9768-4ju or are you putting those numbers together from different places on the laptop? Do you have a link to the drivers?

One thought is since you have a semi-XP install is try the drivers from Lenovo on the flash drive and see how they work on the current install. You can always do a fresh install from your XP disc once you see how the drivers work.

It is also possible that the keyboard connection has come loose but I'd like to see the list of available drivers to check if the keyboard has a separate driver.

 

Hi Sach 2. The model number is from different spots on system. /The label is worn off where it states the exact one. Yeah, there's a product id: 07684JU.

The Lenovo site has a listing of drivers, but, I can't find all the ones that I need.

Will try the install of the ones I can find on the flash drive. thanks.

 

I'm fairly sure these are your drivers http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=MIGR-63572

I don't see anything that would effect the keyboard. I'd still go ahead and load a few drivers and see if they will work correctly--like I said you can always do a fresh install.

Skip the BIOS update until we figure out the keyboard. We don't want to invite trouble.

 

the BIOS has the updated version (2.06) - I was able to enter it with the wireless keyboard. But it skipped around on the tabs and such, so I exited. Am installing the drivers now. will let you know how it goes. thanks.