Local access only for laptop

I have a old dell inspiron 1525 laptop which suddenly stopped connecting wirelessly to the internet when I was on a long session on the net. It connects to the netgear router but just not to the internet. It says local access only. I tried a cable to the router but still local access only. 2 other desktops continue to connect wirelessly to the net via the router. I have tried updating the driver for the dell wireless 1395 WLAN mini card but no use. Any suggestions? Thanks,

 

If it were only wireless not working, I'd think it might be a hardware problem but since you can't connect even wired, it has to be something in the network setup.
What version of Windows? Do you have more than one browser? If so, is this true for all browsers or just a particular browser?
You also need to mention the browser(s) as well as the version of browser(s).

 

Windows Vista Home premium Vn 6.0
Browsers which I use:
Internet Explorer 7 Vn 7.0.6000.16982
Firefox Vn 19.0.2
Google Chrome Vn 26.1.1410.43m

It is the same with all browsers, no internet access.
Any ideas?

 

Go through the network setup on the computer that will not connect.

I never ran Vista so I can't help with it.
You might have a read through this
http://www.quepublishing.com/articles/article.aspx?p=1151312&seqNum=5

 

Open a command window (Start > type cmd > Enter), and at the prompt type ipconfig /all > Enter. Right click in the cmd window and click Select All. In your reply here you can then use Paste (or Ctrl V) to put the results into your post.

 

here is results of ipconfig /all

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Alice>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Alice-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1395 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-1F-3A-4D-9D-51
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::84d:40c5:4d4c:b3fc%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.9(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 07 April 2013 15:42:54
Lease Expires . . . . . . . . . . : 10 April 2013 15:42:54
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 167780154
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-1D-09-48-BD-34
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{A25E011F-71D3-4229-9AE0-A151CF74E
7D8}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{1A364706-4742-4DA2-A211-1ED210719
3E9}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.9%14(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

 

OK, thanks for that. Everything in your network config looks ok as far as I can see, with the possible exception of the DNS servers where only your router's address is given, 192.168.0.1. Normally you would have two addresses here.

Can I ask you please to prepare exactly the same report on one of the other wireless computers where internet access is working?

 

I now realise that I was wrong to say these other 2 computers were connecting wirelessly. The Mac has a cable which connects to the wireless ethernet bridge to the netgear router. The PC connects via the electricity circuit and cable directly into the router. Here is ipconfig /all on the PC until I work how to get the same info off the MAC?

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\ANNE>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : ANNE7
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-11-43-19-E0-DB
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.7
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : 07 April 2013 10:01
Lease Expires . . . . . . . . . . : 10 April 2013 10:01

C:\Documents and Settings\ANNE>

 

Don't worry about the Mac Annie.

 

Your settings are good. I'd like to try a ping test next. Open a command window again and type ping bbc.co.uk > Enter

Let us know whether you get four results or whether they all time out.

 

Tried the ping test on both laptop and PC.
Laptop, no joy. Response was "Ping request could not find host bbc.co.uk. Please check the name and try again."

PC: Got 4 results

 

That's what I expected. Now on laptop try ping 212.58.251.195

 

request timed out 4 times
4 packets sent, 0 received, 4 lost

 

Not looking good but let's just be sure about your local connection. Try ping 192.168.0.1

 

on the laptop, request timed out 4 times
4 packets sent, 0 received, 4 lost

 

The laptop's wireless adapter has failed Annie. You could plug another one in to a spare USB port, they are cheap enough, or use a cable if that's practical, maybe using another mains adapter?

 

Thanks for your help. Boo hoo.
Annie

 

Just re-read your original post where you say it doesn't work with a cable either. Would you like to try the last ping test again but using a cable? You may have to enable the Ethernet adapter first in Network and Sharing.

 

Try flushing DNS. In a command window, type:

Code:

ipconfig /flushdns

Then hit Enter.

 

Success!. Everything is working - laptop as well- when I turned everything off including the router and all computers and then on again. I think I got so caught up in all the possibilities I ignored doing the obvious properly. Peace in our time! Thanks to all and sorry for wasting your time.

 

Me too :-o

Anyway it's sorted! Well done