log files ..please read

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Mike397x, Nov 26, 2008.

  1. Mike397x

    Mike397x Private E-2

    Hi ,I'm new to this forum and i appreciate all the help i can get.
    I was getting constant pop-up.."ron-ads byofferfor today",on my windows xp machine,tried to deletea trojan horse virus ,but the pop-up remained.
    Afte readin and following your instructions,
    Here are my log files
     

    Attached Files:

  2. Mike397x

    Mike397x Private E-2

    Additional log file,please read.

    Additional log file to my previous post
    Thanks again for all your help,

    Mike
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    First you must disable Spybot's Teatimer as requested in the READ & RUN ME. See this: How to disable Spybot's TeaTimer
    Now you need to use MSconfig to put your PC into Normal Startup mode as requested in step 1 of the READ & RUN ME.

    Uninstall the below old versions of software:
    Java(TM) 6 Update 2
    Java(TM) 6 Update 3
    Java(TM) 6 Update 5
    Java(TM) 6 Update 7
    Java(TM) SE Development Kit 6 Update 1
    Java(TM) SE Runtime Environment 6 Update 1

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - Global Startup: desktop(2).ini

    After clicking Fix, exit HJT.

    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  4. Mike397x

    Mike397x Private E-2

    Hi Chaslang,,
    Thanks for your help.
    I tried to do follow your directions as best I could
    here are the files you request

    thanks for your help
    Mike
     

    Attached Files:

    • log.txt
      File size:
      13.9 KB
      Views:
      7
  5. Mike397x

    Mike397x Private E-2

    Chaslang,
    Here's theMGlogs.zip





    Thanks again
    Mike
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. You did not disable Spybot's Teatimer as requested; however your logs are clean now.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  7. Mike397x

    Mike397x Private E-2

    Chaslang
    Many,many, thanks for your help & patience.
    I must say,that when you guys clean out a computer ,it is done in a professional manner,my hats off to you guys...well done!!.

    My computer is singing like a blue jay

    Actually,I did an uninstall /re-install of Spybot search & destroy,and I thought I had unchecked the tea time part of the program.sorry for this error.
    One thing still remains:
    When using IE,I cannot reset my home page I am always taken back to wwwmsn.com,even though I delete it under tools/options.This is not a critical issue ,I now use Mozilla.

    I will follow through with your suggestions to uninstall some of the programs I've used and to keep the others.


    All the best
    Mike
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. :)

    If you have Teatimer still running, it could be blocking any changes. Also Spybot has an option to lock the IE Start Page too which you may have enabled. It is under the Advance Mode, Tools, IE Tweaks form. In addition, other protection software (like AVG8 and also SUPERAntiSpyware has this option too) could be locking your home page. You need to check.
     

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