Log Results

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Ke2bd, Jan 31, 2009.

  1. Ke2bd

    Ke2bd Private E-2

    Hello,

    I've gone through the "Read and Run me first" steps, and am posting the corresponding logs.

    Thank you in advance for any help you can offer.

    John
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I still need the C:\MGLogs.zip

    In the meantime:

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now use windows explorer to find and delete:
    c:\\Program Files\\MyWebSearch

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file.
     
  3. Ke2bd

    Ke2bd Private E-2

    Thanks, Tim.

    The reg update was successful. I can't find the file MyWebSearch. I ran a search of C: and nothing came up.

    Here's the Mglog log.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean.....but I need to advise you to not allow all user accounts to have admin. privileges.

    You should run SAS and MBAM on all user accounts.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combofix folder from combofix (if it exists)

    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     

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