logs from malware read and run firts

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by cbwb, Oct 19, 2014.

  1. cbwb

    cbwb Private E-2

    this computer is an xp, i know its old but cannot afford another quite yet.
    its running very slow. completed the read and run first and i hopefully have attached all the logs.
    thanks
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    This is a very old slow compyter with an inadequate amount of memory to run properly. Your logs show you only have 1 GB of memory and you really need 3 GB to get better performance.

    If you want to extend the life then you should spring for the memory. Otherwise you will still
    suffer from performance issues due to low free memory.

    Below we will remove some junkware and we will disable a few items you are running at startup that you just don't need especially when memory is low to begin with. And we will uninstall a few items. This may help somewhat.

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.coupons.com/
    O2 - BHO: (no name) - {00A6FAF1-072E-44cf-8957-5838F569A31D} - (no file)
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: HelloWorldBHO - {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files\Common Files\Homepage Protection\HomepageProtection.dll
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware (cleanup)] "C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes Anti-Malware\mbamdor.exe" "C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes Anti-Malware"
    O4 - HKUS\S-1-5-21-1915232732-2110767080-3010424018-500\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup (User 'Administrator')
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -

    After clicking Fix, exit HJT.

    Now uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
    Homepage Protection
    MyCleanPC PC Optimizer
    US Tech Support Framework
    Viewpoint Media Player


    Please download OTM by Old Timer and save it to your Desktop.
    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
    :Services
    DSBrokerService
    gupdate
    gupdatem
     
    :Files
    C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
    C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
    C:\Program Files\MyWebSearch
    C:\Documents and Settings\All Users\Start Menu\Programs\MyCleanPC
    C:\Documents and Settings\Jan\Local Settings\Temp\*.*
     
    :Reg
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9AFB8248-617F-460d-9366-D71CDEDA3179}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{D518921A-4A03-425E-9873-B9A71756821E}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00A6FAF1-072E-44cf-8957-5838F569A31D}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63D0ED2C-B45B-4458-8B3B-60C69BBBD83C}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch]
    [-HKEY_USERS\S-1-5-21-1915232732-2110767080-3010424018-1007\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D}]
    [-HKEY_USERS\S-1-5-21-1915232732-2110767080-3010424018-1007\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA}]
    [-HKEY_USERS\S-1-5-21-1915232732-2110767080-3010424018-1007\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA}]
    [-HKEY_USERS\S-1-5-21-1915232732-2110767080-3010424018-1007\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA}]
    [-HKEY_USERS\S-1-5-21-1915232732-2110767080-3010424018-1007\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8}]
    [-HKEY_USERS\S-1-5-21-1915232732-2110767080-3010424018-1007\Software\MyWebSearch]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ABD3B5E1-B268-407B-A150-2641DAB8D898}]
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
    "Adobe Reader Speed Launcher"=-
    "UserFaultCheck"=-
    "HP Software Update"=-
    "Microsoft Default Manager"=-
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\RunOnce]
    "Malwarebytes Anti-Malware (cleanup)"=-
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\MyCleanPC PC Optimizer]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{BA52B914-B692-46c4-B683-905236F6F655}"=-
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{6A1806CD-94D4-4689-BA73-E35EA1EA9990}"
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4b5c-9287-DA72D38F4FE6}]
    :Commands
    [purity]
     
    [EmptyTemp]
    [start explorer]
    
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large [​IMG] button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.



    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
    Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

    Run MGtools.exe ( Note: If using Vista, Win7, or Win8, make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )


    Now attach the below logs:
    • the C:\_OTM\MovedFiles log
    • the JRT.TXTlog
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  3. cbwb

    cbwb Private E-2

    First,
    Thanks for taking the time to help, I appreciate it.
    i done as you said, and attached are the log files.
    'Its still slow, so i will look into more memory. thanks
    and if you could recommend a antivirus that uses less resources i would appreciate it
    thanks
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You are already using the one with the least. That is Microsoft Security Client but just like your version of Windows, this is no longer supported on WIndows XP. And since you never updated your copy of Windows XP from SP2 to SP3. You may not be able to run anything else. Anything that still supports XP, would most likely want you to be on XP SP3 because XP SP2 has many many security holes. You could try Avira or Avast to see what happens but you need more memory first. And even with more memory, Avira and Avast ( like all other modern day protection software ) are designed for modern day quad-core type ( fast ) computers.

    Your logs are clean.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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