Logs to be checked

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by iain.t, Jan 12, 2011.

  1. iain.t

    iain.t MajorGeek

    Hello and Thank's again for any help that is needed in resolving issue with my friends son's laptop... emachines e527, win 7 home prem (64bit),4 gig ram,t3300 intel celeron, intel gma4500m. problems i believe to have arrised from toolbars and P2P, i think the steps/scans have removed all the infections but, would still appreciate an EXPERTS oppinion, i will attach all logs that are requested in the read/run me. anything else that you may require me to do just instruct and i will follow!!! i had to remove AVG due to there been a conflict issue combo fix, but will re-install as soon as i get the all clear from the PRO's.
    Regards,
    iain.t :major
     
    Last edited: Jun 5, 2011
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It looks like the scans took care of the malware. Your logs are clean.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:




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  3. iain.t

    iain.t MajorGeek

    Thanks TimW, your time is very much appreciated, I have just finished up there with the final steps and I am now on re-installing AVG.
    Thanks again for having a look over these logs for me.
    iain.t :major
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)
     

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